提供基于证据的管理服务:利用设计科学迎接挑战

IF 3.2 4区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
P. Antunes, D. Johnstone, Nguyen Hoang Thuan, G. de Vreede
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引用次数: 1

摘要

摘要循证管理(EBMgt)涉及通过将决策者的知识和经验与科学知识相结合来做出复杂的管理决策。这种做法的一个主要障碍是缺乏支持。在本文中,我们利用设计科学来开发一个支持EBMgt的概念、信息和IT人工制品的集合。该方法在案例研究中使用多种方法进行了实例化和验证,包括概念验证、实验室实验、满意度调查和焦点小组。所提出的方法将EBMgt转变为一种可重复的实践,由可重复使用的工具支持,并为过程带来一定程度的自动化。据我们所知,EBMgt服务尚未以具体的方式实现,也没有具体的经验结果。因此,本研究首次对EBMgt服务的可行性进行了论证和评估。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Delivering evidence-based management services: rising to the challenge using design science
ABSTRACT Evidence-based management (EBMgt) concerns making complex managerial decisions by combining the decision maker’s knowledge and experience with scientific knowledge. A major obstacle to this practice is the lack of support. In this paper, we employ design science to develop an ensemble of conceptual, information and IT artefacts that support EBMgt. The approach is instantiated and validated in a case study using a combination of methods, including proof of concept, laboratory experiment, satisfaction survey, and focus groups. The proposed approach turns EBMgt into a repeatable practice, supported by reusable tools, and brings some degree of automation to the process. To our knowledge, EBMgt services have not yet been realised in a concrete manner, and not with concrete empirical results. Therefore, this study provides a first-of-a-kind demonstration and assessment of the viability of EBMgt services.
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来源期刊
CiteScore
7.00
自引率
15.60%
发文量
52
期刊介绍: Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.
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