街道办事处的公共服务动机对员工绩效和组织承诺有影响吗?

A. Pratama, Aidah Nurhidayah
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引用次数: 2

摘要

在包括美国和西欧在内的发达国家,对公共服务动机进行了广泛的研究。此外,在东亚也进行了一些关于私营部门管理的研究,这些研究都肯定了私营部门管理在形成公共部门方面所起的积极作用。也就是说,包括印度尼西亚在内的发展中国家对PSM的研究仍然有限。尽管之前的研究将PSM与改善公共部门绩效联系起来。摘要本研究旨在探讨印尼高绩效地方政府之一马格朗市的公共服务动机、组织承诺与个人绩效之间的关系。数据来自马葛朗市3个街道办事处的70名政府雇员。同时,对研究假设进行检验。采用结构方程模型(SEM)。本研究的结果验证了先前的研究结果,即PSM对组织承诺和个人绩效有正向影响。本研究结果对印尼公共部门人力资源开发政策具有实际意义。为此,公共管理人员应在其管理实践中考虑到PSM,因为它影响员工的绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Does Public Service Motivation Matter to Employees’ Performance and Organizational Commitment in Sub-district Offices?
Many studies on Public Service Motivation (PSM) were conducted extensively in the developed countries, including US and Western Europe. In addition, some research on PSM has been conducted in Eastern Asia, all which affirm the positive role that plays in in shaping the public sector. That said, studies on PSM in developing countries, including Indonesia is still limited. This is despite the fact that previous research associate PSM with improving public sector performance. The objective of this study is to investigate the relationship between public service motivation, organizational commitment, and individual performance in Magelang Municipality, which is one of the high performing local govern,ents in Indonesia. The data was drawn from 70 government employees in 3 Magelang Municipality sub-district Offices. Meanhwile, to to test the research hypothesises. Structural Equation Modelling (SEM) was used. Resulst of the study validated the previous research findings that indicate positive influence of PSM on organizational commitment and individual performance. The result of this study has a practical implication for human resource development policy in Indonesian public sector. To that end, Public managers should take into account PSM in their managerial practices as it influences employee performance. 
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