Policy translations of citizen participation and new public governance: the case of school governing bodies

ABSTRACT This paper considers the policy problematic of state–citizen relationships, reflecting on renewed calls for citizen collaboration and codesign in the provision of public services in ‘new public governance’. Analysing this through recent policy reform in Australian public school governance, we examine how existing policy architectures – in this case school boards/councils – are being rearticulated in relation to such calls. Drawing on in-depth interviews with a range of policy stakeholders, we examine the diverse policy translations of citizen involvement in school governance. Our analysis highlights the contradictions and limitations of a school board/council structure for policy aspirations of citizen collaboration. While stakeholders welcomed school board member (i.e., parent) involvement in governance, this was strongly mediated by distinctions between strategic and operational decision-making, questions about the possibilities for meaningful participation, and tensions surrounding the need for skilled expert board members and community representation – particularly in disadvantaged contexts.