临床护士工作场所言语暴力经历:现象学研究

IF 1 Q3 NURSING
Korean Journal of Women Health Nursing Pub Date : 2022-06-30 Epub Date: 2022-06-29 DOI:10.4069/kjwhn.2022.05.24.2
Min Soo Woo, Hyoung Suk Kim, Jeung-Im Kim
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引用次数: 0

摘要

目的:本研究旨在运用描述现象学的定性研究方法,描述临床护士的工作场所言语暴力生活经历。方法:选取6名临床工作经验不足5年、近一年内曾发生过职场言语暴力的韩国女护士为研究对象。通过与参与者的一对一深度访谈收集数据,并使用Colaizzi的现象学方法进行分析。结果:从参与者的陈述中得到了27个代码、8个主题和4个主题群。临床护士工作场所言语暴力经历的四个主题群为:“冰山一角”、“超出我和我的控制”、“恐惧和辞职”和“个人负担”。参与者认识到护士每天都经历言语暴力,言语暴力的原因和反应是由外部情境因素决定的,而不是护士的个人问题。这表明,由于临床护士对言语暴力的系统性冷漠和沉默,护士认为自己别无选择,只能亲自应对言语暴力并承担后果。结论:调查结果表明,言语暴力是普遍的和不应有的,但往往忍受的代价是护士的个人负担。必须明确语言暴力的定义和对员工的教育,并建立报告制度,无论事件的严重程度如何,都要报告所有形式的暴力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
[Clinical nurses' experiences of workplace verbal violence: a phenomenological study].

Purpose: This study aimed to describe clinical nurses' lived experiences of workplace verbal violence through qualitative research using descriptive phenomenology.

Methods: Six female Korean nurses who had less than 5 years of clinical experience and had experienced verbal violence in the workplace within the past year participated in the study. Data were collected through one-on-one in-depth interviews with the participants and analyzed using Colaizzi's phenomenological method.

Results: A total of 27 codes, eight themes, and four theme clusters were derived from the participants' statements. The four theme clusters of the clinical nurses' experiences of verbal violence in the workplace were as follows: "tip of the iceberg," "beyond me and my control," "fear and resignation," and "personal burden." The participants recognized that nurses experienced verbal violence daily, and that the causes of and responses to verbal violence were determined by external situational factors rather than nurses' individual problems. This suggests that nurses felt that they had no choice but to personally cope with verbal violence and bear the consequences due to systematic indifference and silence about verbal violence experienced by clinical nurses.

Conclusion: The findings show that verbal violence was pervasive and unmerited, yet often endured at the cost of a personal burden to nurses. A clear definition of verbal violence and education for employees are needed, and a reporting system should be established to report all forms of violence regardless of the severity of the incident.

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来源期刊
Korean Journal of Women Health Nursing
Korean Journal of Women Health Nursing Nursing-Maternity and Midwifery
CiteScore
1.50
自引率
33.30%
发文量
28
审稿时长
8 weeks
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