提高澳大利亚卫生服务认证评估准确性的备选办法。

Reece Hinchcliff, Deborah Debono, David Carter, Miriam Glennie, Hamish Robertson, Joanne Travaglia
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引用次数: 1

摘要

背景:在一些卫生服务认证项目中应用的评估过程有时因不准确、不一致或效率低下而受到批评。这种批评激发了创新评估方法的发展。目标:澳大利亚卫生保健安全和质量委员会考虑使用三种这样的方法:临时通知或未经宣布的方法;病人旅程或追踪方法;以及管理机构的认证。方法:系统地搜索和综合与这些方法相关的已发表的同行评审文献和灰色文献。结果和结论:已发表的文献表明,这三种评估方法可能带来的好处值得进一步评估、现实世界的试验和利益相关者咨询,以确定最适合引入国家认证计划的模型。影响:随后,管理机构于2019年1月在澳大利亚卫生服务安全和质量认证计划中引入了短期通知评估和认证模式,这表明本文提出的研究结果如何影响了国家评估实践的变化,提供了一个循证认证发展的例子。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Options to enhance the veracity of Australian health service accreditation assessments.

Background: Assessment processes applied within some health service accreditation programs have been criticised at times for being inaccurate, inconsistent or inefficient. Such criticism has inspired the development of innovative assessment methods.

Objective: The Australian Commission on Safety and Quality in Health Care considered the use of three such methods: short-notice or unannounced methods; patient journey or tracer methods; and attestation by governing bodies.

Method: A systematic search and synthesis of published peer-reviewed and grey literature associated with these methods.

Results and conclusion: The published literature demonstrates that the likely benefits of these three assessment methods warrant further evaluation, real-world trials and stakeholder consultation to determine the most appropriate models to introduce into national accreditation programs.

Implications: The subsequent introduction of models of short-notice assessments and attestation by governing bodies into the Australian Health Service Safety and Quality Accreditation Scheme in January 2019 demonstrates how the findings presented in this article influenced the national change in assessment practice, providing an example of evidence-informed accreditation development.

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