影响泰国国家卫生研究所质量管理的因素。

IF 1 Q4 HEALTH POLICY & SERVICES
Natkamol Chansatitporn, Vallerut Pobkeeree, Surachart Na Nongkhai, Somchai Sangkijporn
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引用次数: 4

摘要

目的:本文的目的是确认和检查可能影响泰国国家卫生研究所国家参考实验室质量管理的组织相关因素。设计/方法/方法:作者邀请了340名实验室工作人员完成一份问卷,询问他们在质量管理方面的技能、意见、看法、领导能力、工作环境、组织文化和组织承诺。采用验证性因子分析(CFA)和多元线性回归分析数据。调查结果:总共有65%的协会成员回答了问卷。CFA结果显示,所有因素均与质量管理相关。领导力、组织承诺和工作环境对质量管理有显著影响,而组织文化对质量管理没有显著影响。研究限制/影响:应收集其他数据类型以深入了解,即焦点小组或深入访谈。纵向研究还可以增强对质量管理的理解,以了解每个变量如何随时间变化。原创性/价值:通过验证性因子和回归分析对质量管理进行分析,结果表明,所分析的四个变量与实验室质量管理的关系具有统计学显著性。管理人员可以利用这些信息来修改当前的政策。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Factors affecting quality management at the Thai national institute of health.

Purpose: The purpose of this paper is to confirm and examine organization-related factors that could affect quality management at the Thai national reference laboratory known as National Institute of Health.

Design/methodology/approach: The authors invited 340 laboratory staff members to complete a questionnaire that enquired about their skills, opinions, perceptions, leadership, work environment, organizational culture and organizational commitment in relation to quality management. Confirmatory factor analysis (CFA) and multiple linear regression were used to analyze the data.

Findings: In total, 65 percent of institute members responded to the questionnaire. CFA revealed that all factors were related to quality management. Three factors, leadership, organizational commitment and work environment, significantly affected quality management, but organizational culture did not.

Research limitations/implications: Other data types should be collected for an in-depth understanding, i.e. focus groups or in-depth interviews. A longitudinal study could also enhance quality management understanding to see how each variable changes over time.

Originality/value: Analyzing quality management through confirmatory factor and regression analysis showed that the four analyzed variables are statistically significant in relation to quality management at the laboratory. Managers could apply this information to revise the current policy.

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来源期刊
CiteScore
4.00
自引率
6.70%
发文量
6
期刊介绍: ■Successful quality/continuous improvement projects ■The use of quality tools and models in leadership management development such as the EFQM Excellence Model, Balanced Scorecard, Quality Standards, Managed Care ■Issues relating to process control such as Six Sigma, Leadership, Managing Change and Process Mapping ■Improving patient care through quality related programmes and/or research Articles that use quantitative and qualitative methods are encouraged.
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