无意识计算:设计技术来微妙地影响行为。

Alexander T Adams, Jean Costa, Malte F Jung, Tanzeem Choudhury
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引用次数: 147

摘要

说服性技术旨在影响用户的行为。为了有效,迄今为止开发的许多有说服力的技术都依赖于用户的动机和能力,而这是高度可变的,通常也是此类技术失败的原因。在本文中,我们提出了无意识计算的概念,这是一种有说服力的技术设计的新方法。无意识计算利用心理学和行为经济学的理论和概念来设计行为改变的技术。我们通过系统回顾表明,目前大多数说服技术都没有利用快速自动的心理过程来改变行为,说服技术设计者有机会开发出不太依赖用户动机和能力的系统。我们描述了两个无意识技术的例子,并介绍了具有令人鼓舞的结果的试点研究。最后,我们讨论了开发这种说服技术的设计指南和注意事项。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Mindless Computing: Designing Technologies to Subtly Influence Behavior.

Mindless Computing: Designing Technologies to Subtly Influence Behavior.

Mindless Computing: Designing Technologies to Subtly Influence Behavior.

Mindless Computing: Designing Technologies to Subtly Influence Behavior.

Persuasive technologies aim to influence user's behaviors. In order to be effective, many of the persuasive technologies de-veloped so far relies on user's motivation and ability, which is highly variable and often the reason behind the failure of such technology. In this paper, we present the concept of Mindless Computing, which is a new approach to persuasive technology design. Mindless Computing leverages theories and concepts from psychology and behavioral economics into the design of technologies for behavior change. We show through a systematic review that most of the current persuasive technologies do not utilize the fast and automatic mental processes for behavioral change and there is an opportunity for persuasive technology designers to develop systems that are less reliant on user's motivation and ability. We describe two examples of mindless technologies and present pilot studies with encouraging results. Finally, we discuss design guidelines and considerations for developing this type of persuasive technology.

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