机长和副驾的影响范围。

CRM advocate Pub Date : 1994-01-01
J R Law, J A Wilhelm
{"title":"机长和副驾的影响范围。","authors":"J R Law,&nbsp;J A Wilhelm","doi":"","DOIUrl":null,"url":null,"abstract":"<p><p>Although the \"crew is increasingly the unit of focus for technical and CRM Training, a recent study documented that individual crew members exert influence over the crew in unique ways. The actions of captains and first officers influenced the overall performance of the \"crew\" both positively and negatively. Captains most often used briefings and leadership behaviors to influence crews. First Officers, on the other hand, influenced crew performance by their use of Inquiry / Assertion / Advocacy, Preparation / Planning / Vigilance activities, and Technical Proficiency.</p>","PeriodicalId":87468,"journal":{"name":"CRM advocate","volume":"94.1 ","pages":"16-8"},"PeriodicalIF":0.0000,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Captain's and first officers' spheres of influence.\",\"authors\":\"J R Law,&nbsp;J A Wilhelm\",\"doi\":\"\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><p>Although the \\\"crew is increasingly the unit of focus for technical and CRM Training, a recent study documented that individual crew members exert influence over the crew in unique ways. The actions of captains and first officers influenced the overall performance of the \\\"crew\\\" both positively and negatively. Captains most often used briefings and leadership behaviors to influence crews. First Officers, on the other hand, influenced crew performance by their use of Inquiry / Assertion / Advocacy, Preparation / Planning / Vigilance activities, and Technical Proficiency.</p>\",\"PeriodicalId\":87468,\"journal\":{\"name\":\"CRM advocate\",\"volume\":\"94.1 \",\"pages\":\"16-8\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1994-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"CRM advocate\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"CRM advocate","FirstCategoryId":"1085","ListUrlMain":"","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

尽管“机组人员”日益成为技术和客户关系管理培训的重点单位,但最近的一项研究表明,个别机组人员以独特的方式对机组人员施加影响。船长和副驾驶的行为对“船员”的整体表现既有积极的影响,也有消极的影响。船长最常使用简报和领导行为来影响船员。另一方面,副驾通过使用询问/主张/倡导、准备/计划/警戒活动和技术熟练程度来影响船员的表现。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Captain's and first officers' spheres of influence.

Although the "crew is increasingly the unit of focus for technical and CRM Training, a recent study documented that individual crew members exert influence over the crew in unique ways. The actions of captains and first officers influenced the overall performance of the "crew" both positively and negatively. Captains most often used briefings and leadership behaviors to influence crews. First Officers, on the other hand, influenced crew performance by their use of Inquiry / Assertion / Advocacy, Preparation / Planning / Vigilance activities, and Technical Proficiency.

求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信