数百万现金在你的医院大厅里。计算员工敬业度的现金价值,第二部分。

Michigan health & hospitals Pub Date : 2003-11-01
Matthew Simon
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摘要

护理质量和底线通常被视为一种权衡。但这可能是一个错误的二分法。正如我们将看到的,受员工敬业度影响的许多因素——一个包含信任、忠诚、动机和合作精神的术语——对护理质量和财务绩效都有贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Millions in cash in your hospital halls. Calculating the cash value of employee engagement, Part II.

Quality of care and the bottom line are often seen as trade-offs. But this can be a false dichotomy. As we shall see, many of the factors impacted by employee engagement--a term that encompasses trust, loyalty, motivation and cooperative spirit--contribute to both quality of care and financial performance.

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