{"title":"在地区卫生局推行全面质量管理。","authors":"R I Parker, M A Bonner, J P Coughlan","doi":"","DOIUrl":null,"url":null,"abstract":"<p><p>It is essential for the health care industry to demonstrate a quality service. The Canterbury Area Health Board (CAHB), New Zealand is in the process of establishing the principles of Total Quality Management (TQM) and this paper addresses the key issues of committing to TQM. Highlighted are the Board's implemented programmes, business plan and role of the health care industry.</p>","PeriodicalId":77019,"journal":{"name":"Australian clinical review","volume":"13 3","pages":"133-40"},"PeriodicalIF":0.0000,"publicationDate":"1993-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Introducing total quality management in an area health board.\",\"authors\":\"R I Parker, M A Bonner, J P Coughlan\",\"doi\":\"\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><p>It is essential for the health care industry to demonstrate a quality service. The Canterbury Area Health Board (CAHB), New Zealand is in the process of establishing the principles of Total Quality Management (TQM) and this paper addresses the key issues of committing to TQM. Highlighted are the Board's implemented programmes, business plan and role of the health care industry.</p>\",\"PeriodicalId\":77019,\"journal\":{\"name\":\"Australian clinical review\",\"volume\":\"13 3\",\"pages\":\"133-40\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1993-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Australian clinical review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Australian clinical review","FirstCategoryId":"1085","ListUrlMain":"","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Introducing total quality management in an area health board.
It is essential for the health care industry to demonstrate a quality service. The Canterbury Area Health Board (CAHB), New Zealand is in the process of establishing the principles of Total Quality Management (TQM) and this paper addresses the key issues of committing to TQM. Highlighted are the Board's implemented programmes, business plan and role of the health care industry.