药房配药服务：在巴希尔达尔镇社区药房的经营管理和专业关系的定性探索

IF 1.3 Q3 EDUCATION, SCIENTIFIC DISCIPLINES

Currents in Pharmacy Teaching and Learning Pub Date : 2025-06-04 DOI:10.1016/j.cptl.2025.102406

Liknaw Workie Limenh , Nigus Kassie Worku , Mihret Melese , Assefa Kebad Mengesha , Gizachew Kassahun Bizuneh , Eneyew Talie Fenta , Mickiale Hailu , Alemwork Abie , Molla Getie Mehari , Tenagnework Eseyneh Dagnaw , Amare Mebrat Delie

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引用次数: 0

摘要

背景：为老年人、年轻患者或婴儿提供非市售药物对有特殊需求的患者至关重要。然而，许多药店缺乏这项服务。本研究旨在定性调查巴希尔达尔市社区药房配药服务的运营管理和专业关系。方法采用探索性设计，于2023年9月1日至30日对复方服务的运营管理和专业关系进行定性调查。数据是通过深度访谈收集的。每次采访都由首席研究员用音频记录下来，并逐字记录下来。采用NVivo 11软件进行专题分析。结果本研究发展了2个主题，6个副主题，17个类别。主要的主题集中在药房专业人员的经验和动机有关的复合。它强调了药物配制对于提供定制药物至关重要，并且可以影响药房的财务绩效。成功依赖于配药服务的有效管理，包括操作、处方协议和技术。此外，在竞争激烈的环境中，药房的目标是提供独特的、高质量的定制药物，与开处方者和患者建立牢固的关系至关重要。结论本研究突出了药剂学配药和外部关系在提供高质量定制药物中的重要性。为了在竞争激烈的市场中取得成功，药店应该优先考虑针对个别患者需求的特殊客户服务。此外，促进合作有助于提高复合服务的质量。遵守监管准则对于确保复合药物的安全性和质量至关重要，强调需要一种平衡的方法，将业务增长和患者护理结合起来。

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Pharmacy compounding services: A qualitative exploration of operational management and professional relationships in community pharmacies in Bahir Dar town

Background

Providing non-commercially available medications to elderly, young patients, or infants is crucial for those with special needs. However, many pharmacies lack this service. This study aimed to qualitatively investigate operational management and professional relationships regarding compounding services at community pharmacies in Bahir Dar city.

Methods

From September 1 to 30, 2023, an exploratory design was employed to conduct a qualitative investigation of operational management and professional relationships in compounding services. The data was gathered through in-depth interviews. Every interview was captured on audio by the lead researcher and transcribed verbatim. Thematic analysis was carried out using NVivo 11 software.

Results

This study developed two main themes, six subthemes, and seventeen categories. The main themes focus on pharmacy professionals' experiences and motivations regarding compounding. It highlights that pharmacy compounding is essential for providing customized medications and can impact a pharmacy's financial performance. Success relies on effective management of compounding services, including operations, prescription protocols, and technology. Furthermore, strong relationships with prescribers and patients are crucial in a competitive landscape where pharmacies aim to offer unique, high-quality customized medications.

Conclusion

The research highlights the importance of pharmacy compounding and external relationships in providing high-quality, customized medications. To succeed in a competitive market, pharmacies should prioritize exceptional customer service tailored to individual patient needs. Additionally, fostering collaboration can help improve the quality of compounding services. Adhering to regulatory guidelines is essential for ensuring the safety and quality of compounded medications, emphasizing the need for a balanced approach that integrates business growth and patient care.

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来源期刊

Currents in Pharmacy Teaching and Learning EDUCATION, SCIENTIFIC DISCIPLINES-

CiteScore

2.10

自引率

16.70%

发文量

192