从骚扰到和谐:组织容忍与执法人员上下级关系质量调节的中介作用。

IF 1.3 4区 心理学 Q3 PSYCHOLOGY, MULTIDISCIPLINARY
PsyCh journal Pub Date : 2025-04-03 DOI:10.1002/pchj.70009
Tao Liang
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引用次数: 0

摘要

工作场所骚扰由于其对员工幸福感和组织成果的深远影响而在组织研究中引起了相当大的关注。工作场所的骚扰可以有多种形式,包括言语虐待、欺凌和其他形式的心理攻击,这些都导致了有毒的工作环境。这种消极的经历会导致严重的后果,包括工作满意度降低,压力水平增加,以及离开组织的强烈意图。本研究旨在检验职场骚扰对员工离职意向的影响,突出组织容忍的中介作用和上下级关系的调节作用。此外,本研究在分析中考虑了性别和专业类别的影响。本研究的样本包括来自中国不同机构的821名执法人员(58.5%为男性)。研究发现,职场骚扰与员工离职意向显著正相关。组织容忍度是这种关系的中介。虽然上下级关系的直接调节作用不显著,但关系质量对中介通路有调节作用。高质量的上下级关系通过弱化组织容忍度的中介作用来降低职场骚扰的负面影响。性别和专业类别对结果有显著影响,妇女和级别较低的官员对工作场所骚扰和组织容忍表现出更高的敏感性,从而加剧了离职意图。研究结果强调了解决职场骚扰和培养高质量的上下级关系以减轻其不利影响的重要性。此外,有针对性的干预措施应考虑到与性别和专业类别有关的独特脆弱性,以加强保留战略并培育支持性的组织环境。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
From Harassment to Harmony: The Mediating Role of Organizational Tolerance and Moderation of Quality of Supervisor-Subordinate Guanxi Among Chinese Law Enforcement Workers.

Workplace harassment has garnered considerable attention in organizational research due to its profound impact on employee well-being and organizational outcomes. Harassment in the workplace can take various forms, including verbal abuse, bullying, and other forms of psychological aggression, which collectively contribute to a toxic work environment. Such negative experiences can lead to severe consequences, including diminished job satisfaction, increased stress levels, and a heightened intention to leave the organization. The present study aims to test the impact of workplace harassment on employees' turnover intentions, highlighting the mediating role of organizational tolerance and the moderating effect of supervisor-subordinate guanxi. Additionally, the study considers the influence of gender and professional category to be covariates in the analysis. The sample for this study comprises 821 law enforcement officers (58.5% male) from various agencies within China. Workplace harassment was found to significantly and positively correlate with employees' turnover intentions. Organizational tolerance mediated this relationship. While the direct moderating effect of supervisor-subordinate guanxi was not statistically significant, the quality of guanxi moderated the mediated pathway. High-quality supervisor-subordinate guanxi reduced the negative impact of workplace harassment by weakening the mediating role of organizational tolerance. Gender and professional category significantly influenced the results, with women and lower-ranking officers demonstrating higher sensitivity to workplace harassment and organizational tolerance, thereby exacerbating turnover intentions. The findings underscore the importance of addressing workplace harassment and fostering high-quality supervisor-subordinate relationships to mitigate its adverse effects. Furthermore, targeted interventions should account for the unique vulnerabilities associated with gender and professional category to enhance retention strategies and foster supportive organizational environments.

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来源期刊
PsyCh journal
PsyCh journal PSYCHOLOGY, MULTIDISCIPLINARY-
CiteScore
2.70
自引率
12.50%
发文量
109
期刊介绍: PsyCh Journal, China''s first international psychology journal, publishes peer‑reviewed research articles, research reports and integrated research reviews spanning the entire spectrum of scientific psychology and its applications. PsyCh Journal is the flagship journal of the Institute of Psychology, Chinese Academy of Sciences – the only national psychology research institute in China – and reflects the high research standards of the nation. Launched in 2012, PsyCh Journal is devoted to the publication of advanced research exploring basic mechanisms of the human mind and behavior, and delivering scientific knowledge to enhance understanding of culture and society. Towards that broader goal, the Journal will provide a forum for academic exchange and a “knowledge bridge” between China and the World by showcasing high-quality, cutting-edge research related to the science and practice of psychology both within and outside of China. PsyCh Journal features original articles of both empirical and theoretical research in scientific psychology and interdisciplinary sciences, across all levels, from molecular, cellular and system, to individual, group and society. The Journal also publishes evaluative and integrative review papers on any significant research contribution in any area of scientific psychology
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