人工智能意识的增强耗尽框架：概念扩展和规模发展

IF 8.3 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2025-03-18 DOI:10.1016/j.ijhm.2025.104164

Chenglin Gui , Xuhong Zhao , Shanru Ai , Xi Ouyang , Aimin Deng , Minglong Li

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引用次数: 0

摘要

虽然对员工人工智能意识的研究逐渐增多，但现有工作缺乏有效的概念化和测量尺度。学者们大多从工作不安全感和压力的角度来解释这一概念，对人工智能意识的后果没有达成共识。本研究采用两项独立的调查来构建人工智能意识的增强耗尽框架，并研究人工智能意识对员工成果的影响。研究1通过五个阶段的过程，开发了人工智能意识的四个维度（取代人工智能增强、辅助人工智能增强、取代人工智能耗尽和威胁人工智能耗尽）：维度识别、项目生成、内容效度评估、探索性因素分析和验证性因素分析。研究2通过对297对上下级配对的时间滞后调查，验证了人工智能意识对员工认知、情绪和行为结果的影响。本研究拓展了人工智能感知的视野，开发了新的测量尺度，为进一步研究提供了基础。

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An augmented–depleted framework of AI awareness: Concept expansion and scale development

Although research on employee AI awareness is gradually increasing, existing work lacks valid conceptualization and measurement scales. Scholars mostly interpret this concept from the perspective of job insecurity and stress, and there is no consensus on the consequences of AI awareness. This study employs two separate investigations to construct an augmented–depleted framework for AI awareness and examines the influence of AI awareness on employee outcomes. Study 1 developed four dimensions of AI awareness (replaced AI-augmented, assisted AI-augmented, replaced AI-depleted, and threatened AI-depleted) with a 16-item scale through a five-stage process: dimension identification, item generation, assessment of content validity, exploratory factor analysis, and confirmatory factor analysis. Study 2 verified the influence of AI awareness on employee cognitional, emotional, and behavioral outcomes through a time-lagged survey of 297 superior–subordinate matching pairs. This study expands the view of AI awareness, develops a new measurement scale, and provides foundations for further research.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.