影响医疗服务不足人群对医疗服务满意度的因素:大韩民国一家免费医疗诊所的分析性横断面研究。

IF 2.1 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
Joo Hyun Kim, Yeon Jeong Heo, Jae Bok Kwak, Samil Park, Curie Ahn, So Hee Ahn, Bumjo Oh, Jung Sik Lee, Jun Hyun Lee, Ho Young Lee
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引用次数: 0

摘要

目的:探讨缺医少药人群对免费医疗服务满意度的影响因素,为改善缺医少药人群的免费医疗服务提供数据。方法:我们采用描述性相关研究设计,涉及112名就诊的医疗服务不足人群(19岁及以上)。数据收集于2023年9月至10月,通过面对面调查收集,并采用统计分析(t检验、方差分析、Pearson相关和分层多元回归)确定满意度的关键预测因子。结果:来自医疗服务提供者的感知支持成为医疗服务满意度的最强预测因子,显示出显著的正相关。虽然社会支持与医疗保健提供者的感知支持正相关,但它并不能独立预测满意度。结论:这些发现强调了医疗服务提供者和社会支持在提高医疗服务不足人群对医疗服务满意度方面的重要性。制定量身定制的医疗保健计划和专门的医疗保健提供者培训是改善这些弱势群体的医疗保健机会和结果的基本策略。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Factors influencing satisfaction with medical services in medically underserved populations: an analytical cross-sectional study at a free medical clinic in the Republic of Korea.

Objectives: This study aimed to explore factors influencing satisfaction with medical services among medically underserved populations at the free medical clinic, providing data to improve free medical services for these populations.

Methods: We employed a descriptive correlational study design involving 112 individuals (aged 19 years and older) from medically underserved populations who visited the clinic. Data were collected through face-to-face surveys from September to October 2023, and statistical analyses (t-tests, analysis of variance, Pearson correlation, and hierarchical multiple regression) were used to identify key predictors of satisfaction.

Results: Perceived support from healthcare providers emerged as the strongest predictor of satisfaction with medical services, demonstrating a significant positive association. While social support was positively correlated with perceived support from healthcare providers, it did not independently predict satisfaction.

Conclusion: These findings underscore the importance of healthcare provider and social support in increasing satisfaction with medical services among medically underserved populations. Developing tailored healthcare programs and specialized healthcare provider training are essential strategies to improve healthcare access and outcomes for these vulnerable groups.

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来源期刊
Osong Public Health and Research Perspectives
Osong Public Health and Research Perspectives Medicine-Public Health, Environmental and Occupational Health
CiteScore
10.30
自引率
2.30%
发文量
44
审稿时长
16 weeks
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