零售教育作为灵丹妙药：探讨知识转移对组织和员工成果的影响

IF 11 1区管理学 Q1 BUSINESS

Journal of Retailing and Consumer Services Pub Date : 2025-02-18 DOI:10.1016/j.jretconser.2025.104259

Hyowon Hyun , Weon Sang Yoo , Yuhsuan Chen

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引用次数: 0

摘要

零售培训对于传授与工作相关的技能和展示组织对员工发展的承诺至关重要，这对于吸引和留住熟练员工至关重要。本研究考察了零售培训和发展计划中促进知识转移的个体因素的有效性，并调查了知识转移对组织创新和工作满意度的影响。这项在线调查共有483名零售业参与者参与。本研究扩充了知识管理与组织行为在零售培训领域的研究文献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Retailing education as panaceas: Exploring the effects of knowledge transfer on organizational and employee outcomes

Retail training is essential for imparting job-related skills and demonstrating an organization's commitment to employee development, which is critical for attracting and retaining skilled employees. This study examined the effectiveness of individual factors within retail training and development programs that facilitate knowledge transfer and investigated the impact of knowledge transfer on organizational innovation and job satisfaction. An online survey was conducted with 483 retail industry participants. This study expands the literature on knowledge management and organizational behavior in the context of retail training.

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来源期刊

Journal of Retailing and Consumer Services BUSINESS-

CiteScore

20.40

自引率

14.40%

发文量

340

审稿时长

20 days

期刊介绍： The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.