{"title":"解读涉众对变革性医疗保健5.0生态系统挑战的意见：质量功能部署分析。","authors":"Ravindra Ojha, Alpana Agarwal","doi":"10.1108/JHOM-06-2024-0250","DOIUrl":null,"url":null,"abstract":"<p><strong>Purpose: </strong>The healthcare ecosystem continues to evolve with new technological developments with the support of its stakeholders. The technology-driven and patient-centric Healthcare 5.0 (H5.0) ecosystem is undergoing a transformation promising enormous benefits. However, the need to identify and understand the inherent challenges and barriers faced in the journey of H5.0 implementation and the relevant countermeasures for accelerated implementation has become critical.</p><p><strong>Design/methodology/approach: </strong>The current research paper has utilised the Delphi approach for the collection of information and applied a well-proven quality function deployment (QFD) methodology for analysis.</p><p><strong>Findings: </strong>The house of quality (HOQ) tool from the QFD has highlighted the critical H5.0 challenges which contribute to, approximately, 60% of the total weight. The identified top five process descriptors from the developed HOQ also contribute, approximately 60% among overall countermeasures. A useful H5.0 implementation progress (HIP) index has been recommended for tracking the progress made in the H5.0 implementation journey.</p><p><strong>Originality/value: </strong>This research is among the first that has provided the application of the HOQ approach in the QFD methodology in the domain of H5.0. It has provided useful insights to the stakeholders. Furthermore, the development of a simple and practical HIP index is another useful value addition.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7000,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses.\",\"authors\":\"Ravindra Ojha, Alpana Agarwal\",\"doi\":\"10.1108/JHOM-06-2024-0250\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><strong>Purpose: </strong>The healthcare ecosystem continues to evolve with new technological developments with the support of its stakeholders. The technology-driven and patient-centric Healthcare 5.0 (H5.0) ecosystem is undergoing a transformation promising enormous benefits. However, the need to identify and understand the inherent challenges and barriers faced in the journey of H5.0 implementation and the relevant countermeasures for accelerated implementation has become critical.</p><p><strong>Design/methodology/approach: </strong>The current research paper has utilised the Delphi approach for the collection of information and applied a well-proven quality function deployment (QFD) methodology for analysis.</p><p><strong>Findings: </strong>The house of quality (HOQ) tool from the QFD has highlighted the critical H5.0 challenges which contribute to, approximately, 60% of the total weight. The identified top five process descriptors from the developed HOQ also contribute, approximately 60% among overall countermeasures. A useful H5.0 implementation progress (HIP) index has been recommended for tracking the progress made in the H5.0 implementation journey.</p><p><strong>Originality/value: </strong>This research is among the first that has provided the application of the HOQ approach in the QFD methodology in the domain of H5.0. It has provided useful insights to the stakeholders. Furthermore, the development of a simple and practical HIP index is another useful value addition.</p>\",\"PeriodicalId\":47447,\"journal\":{\"name\":\"Journal of Health Organization and Management\",\"volume\":\" \",\"pages\":\"\"},\"PeriodicalIF\":1.7000,\"publicationDate\":\"2025-01-14\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Health Organization and Management\",\"FirstCategoryId\":\"3\",\"ListUrlMain\":\"https://doi.org/10.1108/JHOM-06-2024-0250\",\"RegionNum\":4,\"RegionCategory\":\"医学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"HEALTH POLICY & SERVICES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Health Organization and Management","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1108/JHOM-06-2024-0250","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HEALTH POLICY & SERVICES","Score":null,"Total":0}
Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses.
Purpose: The healthcare ecosystem continues to evolve with new technological developments with the support of its stakeholders. The technology-driven and patient-centric Healthcare 5.0 (H5.0) ecosystem is undergoing a transformation promising enormous benefits. However, the need to identify and understand the inherent challenges and barriers faced in the journey of H5.0 implementation and the relevant countermeasures for accelerated implementation has become critical.
Design/methodology/approach: The current research paper has utilised the Delphi approach for the collection of information and applied a well-proven quality function deployment (QFD) methodology for analysis.
Findings: The house of quality (HOQ) tool from the QFD has highlighted the critical H5.0 challenges which contribute to, approximately, 60% of the total weight. The identified top five process descriptors from the developed HOQ also contribute, approximately 60% among overall countermeasures. A useful H5.0 implementation progress (HIP) index has been recommended for tracking the progress made in the H5.0 implementation journey.
Originality/value: This research is among the first that has provided the application of the HOQ approach in the QFD methodology in the domain of H5.0. It has provided useful insights to the stakeholders. Furthermore, the development of a simple and practical HIP index is another useful value addition.
期刊介绍：
■International health and international organizations ■Organisational behaviour, governance, management and leadership ■The inter-relationship of health and public sector services ■Theories and practices of management and leadership in health and related organizations ■Emotion in health care organizations ■Management education and training ■Industrial relations and human resource theory and management. As the demands on the health care industry both polarize and intensify, effective management of financial and human resources, the restructuring of organizations and the handling of market forces are increasingly important areas for the industry to address.
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