顺应民意的服务设计和劳动力强化:改善土著居民和托雷斯海峡岛民老年护理的建议。

IF 1.4 4区 医学 Q4 GERIATRICS & GERONTOLOGY
Odette Pearson, Adriana Parrella, Jonathon Zagler, Kim Morey, Yasamin Veziari, Alex Brown
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引用次数: 0

摘要

目的:本研究旨在为支持土著居民和托雷斯海峡岛民需求的老年护理政策和实践制定创新和实用的战略和建议:本研究旨在为支持土著居民和托雷斯海峡岛民需求的老年护理政策和实践制定创新实用的战略和建议:2023 年 6 月,在南澳大利亚健康与医学研究所举行了一次关于考尔纳地区的研究研讨会。研讨会汇集了 70 名与会者,包括老年护理消费者、联邦和州政府代表、宣传服务机构、医疗、老年护理和社会服务提供者,以及医疗和老年护理研究人员。研讨会采用 "世界咖啡馆"(World Café)的方式,举行了题为 "响应式服务设计 "和 "加强劳动力 "的两场圆桌会议。对数据进行了专题分析:结果:本文就老年护理政策和实践中的创新与改进提出了建议。针对响应性服务设计和劳动力强化的建议包括以下内容:(1) 促进真正的参与和介入,(2) 在各部门之间建立伙伴关系,(3) 确保合规,(4) 创新的沟通和反馈途径,(5) 全面的福利方法,(6) 优先考虑文化安全,(7) 灵活的招聘和留用策略:包括社区成员、劳动力、服务提供者和政策制定者在内的不同利益相关者之间需要共同努力并建立合作伙伴关系,才能在老年护理行业内实现可持续的、有意义的创新。我们的建议以社区需求为动力,提供了一个机会,确保正在进行的养老护理改革的创新和实施符合土著居民和托雷斯海峡岛民的需求和期望。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Responsive service design and workforce strengthening: Recommendations to improve aged care for Aboriginal and Torres Strait Islander peoples

Objective

This study aimed to develop innovative and practical strategies and recommendations for aged care policy and practice that support the needs of Aboriginal and Torres Strait Islander peoples.

Methods

A research symposium was held in June 2023 on Kaurna Country at the South Australian Health and Medical Research Institute. The symposium brought together 70 attendees including aged care consumers, Federal and State Government representatives, advocacy services, health, aged care and social service providers, and health and aged care researchers. Two roundtable sessions titled ‘Responsive Service Design’ and ‘Workforce Strengthening’ were conducted following a World Café approach. Data were analysed thematically.

Results

This paper proposes recommendations relating to innovation and improvement within aged care policy and practice. Recommendations for responsive service design and workforce strengthening include the following: (1) promote genuine engagement and involvement, (2) establish partnerships between sectors, (3) ensure compliance, (4) innovative communication and feedback pathways, (5) holistic approaches to well-being, (6) prioritise cultural safety and (7) flexible recruitment and retention strategies.

Conclusions

Working together and building partnerships between diverse stakeholders including community members, workforce, service providers and policymakers is required for sustainable and meaningful innovation within the aged care sector. Our recommendations, driven by community needs, provide an opportunity to ensure the innovation and implementation of ongoing aged care reforms meet the needs and expectations of Aboriginal and Torres Strait Islander peoples.

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来源期刊
Australasian Journal on Ageing
Australasian Journal on Ageing 医学-老年医学
CiteScore
3.10
自引率
6.20%
发文量
114
审稿时长
>12 weeks
期刊介绍: Australasian Journal on Ageing is a peer reviewed journal, which publishes original work in any area of gerontology and geriatric medicine. It welcomes international submissions, particularly from authors in the Asia Pacific region.
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