在社交媒体上安慰陌生人的情感劳动

IF 1.5 3区 文学 Q2 EDUCATION & EDUCATIONAL RESEARCH
Wei Ren, Yufei Li
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引用次数: 0

摘要

社交媒体上的情感支持已成为人们在面对失败和挫折时寻求安慰的一种流行方式。本文研究了在中国社交媒体平台豆瓣上安慰陌生人的社会实践。本文采用情感劳动框架来研究安慰行为如何管理被安慰者和安慰者的情绪。研究从豆瓣收集了 400 条回复数据,分析安慰策略的使用情况,以及对话主题是否会影响安慰策略的使用。研究表明,安慰者采用了各种策略来管理他人和自己的情绪。结果显示,在管理被安慰者的情绪时,显性安慰和隐性安慰是二分法。在管理安慰者的情绪方面,研究人员观察到了三种类型的回答,即隐藏性回答、投射性回答和比较性回答。研究还揭示了谈话主题与这些回答的使用之间的相关性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Emotional labour in comforting strangers on social media

Emotional support on social media has become a popular way for people to seek comfort when facing failures and frustrations. This paper investigates the social practice of comforting strangers on the Chinese social media platform Douban. The emotional labour framework was adopted to examine the ways in which the comforting practice managed the emotions of both the comfortee and the comforter. A dataset of 400 replies was collected from Douban to analyse the use of comforting strategies and whether the conversation topic influenced their use. The study showed that comforters employed various strategies to manage distressed others’ emotions and their own emotions. The results showed a dichotomy between explicit and implicit comfort in managing comfortee emotions. Three types of replies for managing the comforter's emotions were observed, namely, a concealed reply, a projective reply, and a comparative reply. The study also revealed a correlation between conversation topics and the use of these replies.

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来源期刊
CiteScore
3.30
自引率
0.00%
发文量
40
期刊介绍: The International Journal of Applied Linguistics (InJAL) publishes articles that explore the relationship between expertise in linguistics, broadly defined, and the everyday experience of language. Its scope is international in that it welcomes articles which show explicitly how local issues of language use or learning exemplify more global concerns.
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