Recognizing and reconciling dynamic stakeholder conflicts for sustainability in old residential community renovation project strategies

Old residential community renovation (ORCR) projects have significant energy-saving potential and contribute to urban sustainability. The effective management of conflicts among stakeholders, which is viewed as a sustainable strategy, plays a critical role in the success of ORCR projects. However, the lack of research impedes the analysis of value conflicts related to sustainability among diverse stakeholders involved in social capital engagement during renovation. This study takes a sustainability-oriented perspective and employs an integrated system dynamics (SD) method to comprehensively analyze the grounds for dynamic stakeholder conflict outbreaks in the life cycle of ORCR projects. An integration of the Michelle score-based approach and Olander improved model was utilized to identify and quantify 51 value appeals from 15 engaging stakeholders, aiming to determine multi-power centers and construct an intricate conflict network based on a public-private partnership (PPP) renovation project. Based on the stakeholder analysis, the key influencing factors that lead to conflicts were evaluated and simulated to develop an SD model. The results indicate that increasing the revenue of the government and residents had the most significant effect on reducing the probability of a conflict outbreak, the results also show there is a potential risk of government revenue falling below the established baseline level in the pre-project phase. Sustainability-oriented strategies for conflict management derived from the results, which contribute to the sustainable development of cities, are discussed at the end of this paper.