Yae-Na Park , Simon Hyungsup Hahn , Choong-Ki Lee , Jaewook Kim , Ki-Joon Back
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Developing an integrated resort’s (IR) environmental, social, and corporate governance (ESG) measurement scale
Despite its economic benefits, the integrated resort (IR) industry faces social concerns, including pollution, gambling addiction, and community conflicts. To counter these issues, managing ESG (environmental, social, and governance) practices becomes crucial for IRs. However, IRs need more specific ESG measurement scales to ensure progress. This study aims to fill this gap by developing a new scale tailored to assess ESG activities in IRs. Using a mixed methodology, the study identified six key factors: environment, internal/external stakeholders, responsible gambling, safety and health, and governance. Rigorous statistical analysis confirmed the validity and predictive power of the developed scale. Theoretically, this study introduces the first-ever ESG scale for IRs, including the unique "responsible gambling" factor. It equips resort managers with a tool to build ESG strategies, gain social acceptance, and ultimately boost profitability. By embracing ESG principles and utilizing this new scale, IRs can ensure sustainable growth while minimizing negative impacts.
期刊介绍:
The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation.
In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field.
The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.