Agnik Saha, Mohammad Shahidul Kader, Mohammad Masum
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Unveiling User Engagement Patterns on Stack Exchange Through Network Analysis
Stack Exchange, a question-and-answer(Q&A) platform, has exhibited signs of a
declining user engagement. This paper investigates user engagement dynamics
across various Stack Exchange communities including Data science, AI, software
engineering, project management, and GenAI. We propose a network graph
representing users as nodes and their interactions as edges. We explore
engagement patterns through key network metrics including Degree Centerality,
Betweenness Centrality, and PageRank. The study findings reveal distinct
community dynamics across these platforms, with smaller communities
demonstrating more concentrated user influence, while larger platforms showcase
more distributed engagement. Besides, the results showed insights into user
roles, influence, and potential strategies for enhancing engagement. This
research contributes to understanding of online community behavior and provides
a framework for future studies to improve the Stack Exchange user experience.