披露人工智能生成的新闻会提高参与度,但不会降低厌恶感,尽管质量评分是正面的

Fabrizio Gilardi, Sabrina Di Lorenzo, Juri Ezzaini, Beryl Santa, Benjamin Streiff, Eric Zurfluh, Emma Hoes
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摘要

人工智能(AI)的发展促使其应用于许多领域,包括新闻业。其中一个关键问题是公众对人工智能生成内容的看法。这项预先登记的研究调查了:(i)人工智能辅助和人工智能生成的新闻文章与人类生成的新闻文章的感知质量;(ii)披露人工智能参与生成这些新闻文章是否会影响对这些文章的参与;以及(iii)这种认知是否会影响未来阅读人工智能生成文章的意愿。我们对来自瑞士德语区的 599 名参与者进行了主体间调查实验,他们对新闻文章的可信度、可读性和专业性进行了评估。这些文章或者由记者撰写(对照组),或者由人工智能改写(人工智能辅助组),或者完全由人工智能生成(人工智能生成组)。我们的研究结果表明,所有新闻文章,无论由记者还是人工智能撰写,都被认为具有同等质量。当处理组的参与者随后了解到人工智能参与了文章的生成时,他们表示比对照组的参与者更愿意参与(即继续阅读)这些文章。然而,他们并没有更愿意在未来阅读人工智能生成的新闻。这些结果表明,对新闻媒体使用人工智能的反感并不主要源于认为其质量不高,通过公开使用人工智能,记者可以吸引更多的人立即参与到他们的内容中来,至少在短期内是这样。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Disclosure of AI-Generated News Increases Engagement but Does Not Reduce Aversion, Despite Positive Quality Ratings
The advancement of artificial intelligence (AI) has led to its application in many areas, including journalism. One key issue is the public's perception of AI-generated content. This preregistered study investigates (i) the perceived quality of AI-assisted and AI-generated versus human-generated news articles, (ii) whether disclosure of AI's involvement in generating these news articles influences engagement with them, and (iii) whether such awareness affects the willingness to read AI-generated articles in the future. We employed a between-subjects survey experiment with 599 participants from the German-speaking part of Switzerland, who evaluated the credibility, readability, and expertise of news articles. These articles were either written by journalists (control group), rewritten by AI (AI-assisted group), or entirely generated by AI (AI-generated group). Our results indicate that all news articles, regardless of whether they were written by journalists or AI, were perceived to be of equal quality. When participants in the treatment groups were subsequently made aware of AI's involvement in generating the articles, they expressed a higher willingness to engage with (i.e., continue reading) the articles than participants in the control group. However, they were not more willing to read AI-generated news in the future. These results suggest that aversion to AI usage in news media is not primarily rooted in a perceived lack of quality, and that by disclosing using AI, journalists could attract more immediate engagement with their content, at least in the short term.
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