{"title":"作为集体现象的支持性交流:在线健康社区中情感支持的提供和结果的动态系统分析","authors":"Stephen A Rains, Shelby N Carter","doi":"10.1093/hcr/hqae019","DOIUrl":null,"url":null,"abstract":"Developing a complete understanding of supportive communication requires learning more about how it unfolds among groups. We leveraged dynamic systems theory to document group-level emotional support provision practices in online health communities and examine their implications for discussion processes and the mood of support seekers. We evaluated sequences of person-centered feedback in the first three responses to threads started by community members seeking emotional support. Twelve different patterns of sequences were identified reflecting collective support provision behavior. Compared to the sequence containing only implicit recognition of a seeker’s feelings, sequences containing high person-centered feedback were more likely to foster high person-centered feedback in a later community response to the thread and more likely to be associated with an improvement in support seekers’ self-reported mood. The results of this project demonstrate how online communities collectively construct emotional support and the implications of those patterns for support seeking and provision.","PeriodicalId":4,"journal":{"name":"ACS Applied Energy Materials","volume":null,"pages":null},"PeriodicalIF":5.4000,"publicationDate":"2024-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Supportive communication as a collective phenomenon: a dynamic systems account of emotional support provision and outcomes in online health communities\",\"authors\":\"Stephen A Rains, Shelby N Carter\",\"doi\":\"10.1093/hcr/hqae019\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Developing a complete understanding of supportive communication requires learning more about how it unfolds among groups. We leveraged dynamic systems theory to document group-level emotional support provision practices in online health communities and examine their implications for discussion processes and the mood of support seekers. We evaluated sequences of person-centered feedback in the first three responses to threads started by community members seeking emotional support. Twelve different patterns of sequences were identified reflecting collective support provision behavior. Compared to the sequence containing only implicit recognition of a seeker’s feelings, sequences containing high person-centered feedback were more likely to foster high person-centered feedback in a later community response to the thread and more likely to be associated with an improvement in support seekers’ self-reported mood. The results of this project demonstrate how online communities collectively construct emotional support and the implications of those patterns for support seeking and provision.\",\"PeriodicalId\":4,\"journal\":{\"name\":\"ACS Applied Energy Materials\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":5.4000,\"publicationDate\":\"2024-09-11\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"ACS Applied Energy Materials\",\"FirstCategoryId\":\"98\",\"ListUrlMain\":\"https://doi.org/10.1093/hcr/hqae019\",\"RegionNum\":3,\"RegionCategory\":\"材料科学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"CHEMISTRY, PHYSICAL\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACS Applied Energy Materials","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1093/hcr/hqae019","RegionNum":3,"RegionCategory":"材料科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"CHEMISTRY, PHYSICAL","Score":null,"Total":0}
Supportive communication as a collective phenomenon: a dynamic systems account of emotional support provision and outcomes in online health communities
Developing a complete understanding of supportive communication requires learning more about how it unfolds among groups. We leveraged dynamic systems theory to document group-level emotional support provision practices in online health communities and examine their implications for discussion processes and the mood of support seekers. We evaluated sequences of person-centered feedback in the first three responses to threads started by community members seeking emotional support. Twelve different patterns of sequences were identified reflecting collective support provision behavior. Compared to the sequence containing only implicit recognition of a seeker’s feelings, sequences containing high person-centered feedback were more likely to foster high person-centered feedback in a later community response to the thread and more likely to be associated with an improvement in support seekers’ self-reported mood. The results of this project demonstrate how online communities collectively construct emotional support and the implications of those patterns for support seeking and provision.
期刊介绍:
ACS Applied Energy Materials is an interdisciplinary journal publishing original research covering all aspects of materials, engineering, chemistry, physics and biology relevant to energy conversion and storage. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrate knowledge in the areas of materials, engineering, physics, bioscience, and chemistry into important energy applications.