数字化对芬兰社会工作的影响：网络分析方法

IF 1.2 3区社会学 Q3 SOCIAL WORK

International Social Work Pub Date : 2024-08-22 DOI:10.1177/00208728241265015

Petra Saukkonen, Marko Elovainio, Samuel Salovaara, Lotta Virtanen, Anu-Marja Kaihlanen, Emma Kainiemi, Tuulikki Vehko, Tarja Heponiemi

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引用次数: 0

摘要

利用社会技术方法，我们采用混合图形建模法研究了芬兰社会福利专业人员（n = 990）对数字化对其工作影响的看法，以及这些看法与工作和客户信息系统使用相关因素之间的联系。总体而言，人们的看法主要是积极的。数字化替代服务在非公共部门最为常见。对客户信息系统的较高评价与客户角色更积极、决策支持系统更支持和服务流程更快捷有关。各种因素与数字化感知效果之间的关系似乎很复杂，在社会工作数字化转型过程中应加以考虑。

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Perceived effects of digitalization on social work in Finland: A network analysis approach

Drawing on a socio-technical approach, we examined Finnish social welfare professionals’ (n = 990) perceptions of the effects of digitalization on their work and how these are associated with factors related to work and client information system usage using mixed graphical modelling. Overall, perceptions were predominantly positive. Digitally replaced services were most common in the non-public sector. Higher client information system ratings were associated with perceptions of more active client roles, supportive decision support systems and faster service processes. The relationship between various factors and perceived effects of digitalization appears complex and should be considered during the digital transformation of social work.

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来源期刊

International Social Work SOCIAL WORK-

CiteScore

4.70

自引率

9.10%

发文量

期刊介绍： Communicating Knowledge Across the Spectrum International Social Work is a scholarly refereed journal designed to extend knowledge and promote communication in the fields of social development, social welfare and human services. Its major focus is on international themes in the delivery of services, the functions of social work professionals and the education of social workers.