人工智能服务机器人的移情能力对消费者幸福感的影响研究：链式中介模型

IF 3.4 3区计算机科学 Q2 COMPUTER SCIENCE, CYBERNETICS

International Journal of Human-Computer Interaction Pub Date : 2024-08-07 DOI:10.1080/10447318.2024.2383483

Jingyan Gao, Huimin Wang, Wenping Li, Gang Li, Shan He

引用次数: 0

摘要

人工智能（AI）服务机器人是一种相对较新的服务模式，具有提高消费者福祉和服务质量的潜力。以前的大多数研究都忽视了人工智能服务机器人在提高消费者满意度和服务质量方面的重要作用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Human-Computer Interaction 工程技术-计算机：控制论

CiteScore

9.00

自引率

21.30%

发文量

347

审稿时长

2 months

期刊介绍： The International Journal of Human-Computer Interaction addresses the cognitive, creative, social, health, and ergonomic aspects of interactive computing. It emphasizes the human element in relation to the systems and contexts in which humans perform, operate, network, and communicate, including mobile apps, social media, online communities, and digital accessibility. The journal publishes original articles including reviews and reappraisals of the literature, empirical studies, and quantitative and qualitative contributions to the theories and applications of HCI.