志愿者项目中的利益相关者管理

Тетяна Бондарєва
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引用次数: 0

摘要

本文探讨了志愿服务在解决现代社会问题中的重要作用。文章强调,在实施慈善倡议的过程中,相关各方的互动过程效率低下,因此有必要对志愿服务项目的利益攸关方进行管理。文章的目的是研究志愿服务项目利益相关方参与决策的过程,并制定相关机制,以确保社区各利益群体代表的包容性参与。研究对象是志愿者项目中利益相关者的管理过程。研究的方法论基础是信息处理的逻辑方法、利益相关者图谱的分析方法、提出建议和结论的抽象逻辑方法。介绍主要材料。研究考虑了志愿服务项目实施过程中利益相关方参与决策的问题。给出了项目利益相关者的定义和一般特征。研究了社区居民、当局和志愿者项目团队之间互动效率低下的问题。提出了志愿服务项目利益相关者管理机制,该机制基于根据利益相关者的利益和影响程度将其划分为不同群体的方法。通过对利益相关方的有效管理,可以避免误解和矛盾,提高最终产品的质量,促进志愿服务项目的成功实施。本研究的原创性和实际意义体现在可以将建议的措施作为管理志愿服务项目利益相关方的实用工具。结论和进一步研究的前景。所提出的志愿者项目利益相关者管理机制可用于进一步改善社区的共同创造过程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
УПРАВЛІННЯ СТЕЙКХОЛДЕРАМИ У ВОЛОНТЕРСЬКИХ ПРОЄКТАХ
The issue of the significant role of volunteering in solving social problems in modern conditions is considered. The low effectiveness of the processes of interaction of interested parties during the implementation of charitable initiatives is emphasized, which necessitates the management of stakeholders in volunteer projects. The purpose of the article is to research the processes and develop a mechanism for involving stakeholders of volunteer projects in decision-making to ensure the inclusive participation of representatives of various community interest groups. The object of the study is the process of stakeholder management in volunteer projects. The methodological basis of the research is logical methods of information processing, methods of analysis for stakeholder mapping, an abstract-logical method for formulating recommendations and conclusions. Presenting main material. The issue of involvement of interested parties in decision-making during the implementation of volunteer projects is considered. The definition and general characteristics of project stakeholders are given. The problem of low efficiency of interaction between community residents, authorities and volunteer project teams was studied. A stakeholder management mechanism for volunteer projects is proposed, which is based on the method of dividing stakeholders into groups depending on the degree of their interest and influence. Effective management of interested parties will make it possible to avoid misunderstandings and contradictions, improve the quality of the final product and contribute to the successful implementation of volunteer projects. The originality and practical significance of the study is confirmed by the possibility of using the proposed measures as a practical tool for managing stakeholders of volunteer projects. Conclusions and prospects for further research. The proposed stakeholder management mechanism of volunteer projects can be used for further improvement of co-creation processes in communities.
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