可持续发展的年轻游客是否与旅游目的地建立了更好的关系?

Pub Date : 2024-06-01 DOI:10.14207/ejsd.2024.v13n2p375
Mitsuru Sato, Ruethai Onbhuddha, Bingying Ma, Seiichi Ogata
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引用次数: 0

摘要

可持续游客在旅游目的地实现可持续旅游方面发挥着至关重要的作用。以往的研究已经确定了一部分可持续发展友好型游客。近年来,一些研究重点关注作为可持续游客的青年一代。对于旅游目的地来说,与可持续发展的青年游客建立更好的关系,以构建长期竞争优势,是一项有益的战略。然而,青年可持续游客的特征和行为以及他们与旅游目的地之间的关系仍不明确。本研究的目的是考察对旅游目的地的可持续发展做出贡献的可持续发展的年轻一代游客。研究基于一项网络调查的数据,调查对象为年龄在 20 岁至 39 岁之间、有过国内旅游经历的日本受访者。我们进行了探索性因素分析和聚类分析,确定了可持续发展的青年游客群体。我们使用卡方检验和 Kruskal-Wallis 检验分析了与目的地建立关系的意向。结果证实,可持续发展的青年游客对所到目的地的忠诚度很高,并打算在旅行结束后与目的地建立联系。他们是积极寻求提高目的地可持续性的行动者。 关键词:可持续旅游、目的地管理、可持续游客、青年旅游、游客忠诚度
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Do young sustainable tourists build better relationships with destinations?
Sustainable tourists play a crucial role in achieving sustainable tourism in destinations. Previous studies have identified a segment of sustainability-friendly tourists. In recent years, some studies have focused on the youth generation as sustainable tourists. It is a useful strategy for destinations to build better relationships with sustainable youth tourists in order to construct a competitive advantage in the long term. However, it remains unclear that the characteristics and behaviors of young sustainable tourists and how they relate to destinations. The aim of this study is to examine sustainable young generation tourists who contribute to a destination’s sustainability. The study was based on data from a web-based survey of Japanese respondents aged between 20 and 39 years, who had experienced domestic travel. We conducted exploratory factor analysis and cluster analysis and identified a segment of sustainable youth tourists. The intention to build relationships with destinations was analyzed using the chi-square and Kruskal-Wallis tests. The results confirmed that young sustainable tourists were highly loyal to the destinations they visited and intended to involve the destination after their trip. They are actors who actively seek to increase the sustainability of their destinations.  Keywords: sustainable tourism, destination management, sustainable tourist, youth tourism, tourist loyalty
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