从可解释人工智能到交互式人工智能:关于当前人机交互趋势的文献综述

IF 5.3 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS
Muhammad Raees , Inge Meijerink , Ioanna Lykourentzou , Vassilis-Javed Khan , Konstantinos Papangelis
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引用次数: 0

摘要

人工智能系统正被越来越多地应用于各个领域和应用领域。随着这一浪潮的兴起,让人类积极参与这些系统的开发、操作和采用成为越来越多的研究重点和社会关注的焦点。尽管存在这种担忧,但大多数关于人工智能和人机交互(HCI)的现有文献主要侧重于解释人工智能系统如何运行,有时还允许用户对人工智能的决策提出质疑。现有的研究往往忽略了用户与人工智能系统互动的更有影响力的形式,例如赋予用户超越质疑的代理权,使他们能够适应甚至共同设计人工智能的内部机制。在本调查报告中,我们旨在通过回顾以人为中心的人工智能文献的最新进展来弥补这一差距,这是人工智能和人机交互研究的交汇点,它超越了可解释人工智能和可竞争人工智能,深入到交互式人工智能及其他领域。我们的分析有助于塑造未来交互式人工智能设计的轨迹,并倡导一种更加以用户为中心的方法,为用户提供更大的能动性,不仅促进他们对人工智能工作原理的理解,而且促进他们积极参与人工智能的发展和演变。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
From explainable to interactive AI: A literature review on current trends in human-AI interaction

AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these systems. Despite this concern, most existing literature on AI and Human–Computer Interaction (HCI) primarily focuses on explaining how AI systems operate and, at times, allowing users to contest AI decisions. Existing studies often overlook more impactful forms of user interaction with AI systems, such as giving users agency beyond contestability and enabling them to adapt and even co-design the AI’s internal mechanics. In this survey, we aim to bridge this gap by reviewing the state-of-the-art in Human-Centered AI literature, the domain where AI and HCI studies converge, extending past Explainable and Contestable AI, delving into the Interactive AI and beyond. Our analysis contributes to shaping the trajectory of future Interactive AI design and advocates for a more user-centric approach that provides users with greater agency, fostering not only their understanding of AI’s workings but also their active engagement in its development and evolution.

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来源期刊
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies 工程技术-计算机:控制论
CiteScore
11.50
自引率
5.60%
发文量
108
审稿时长
3 months
期刊介绍: The International Journal of Human-Computer Studies publishes original research over the whole spectrum of work relevant to the theory and practice of innovative interactive systems. The journal is inherently interdisciplinary, covering research in computing, artificial intelligence, psychology, linguistics, communication, design, engineering, and social organization, which is relevant to the design, analysis, evaluation and application of innovative interactive systems. Papers at the boundaries of these disciplines are especially welcome, as it is our view that interdisciplinary approaches are needed for producing theoretical insights in this complex area and for effective deployment of innovative technologies in concrete user communities. Research areas relevant to the journal include, but are not limited to: • Innovative interaction techniques • Multimodal interaction • Speech interaction • Graphic interaction • Natural language interaction • Interaction in mobile and embedded systems • Interface design and evaluation methodologies • Design and evaluation of innovative interactive systems • User interface prototyping and management systems • Ubiquitous computing • Wearable computers • Pervasive computing • Affective computing • Empirical studies of user behaviour • Empirical studies of programming and software engineering • Computer supported cooperative work • Computer mediated communication • Virtual reality • Mixed and augmented Reality • Intelligent user interfaces • Presence ...
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