工作场所的无意识欺凌:定性探索

Shivani Jandhyala
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引用次数: 0

摘要

欺凌是一种恐吓行为,可以内化为一种习得行为。这项研究旨在让员工思考,是什么原因导致一个人成为欺凌者或在不知不觉中参与欺凌行为。本研究探讨了员工的观点,以了解无意识行为如何影响一个人对欺凌行为的行动和行为。本研究采用焦点小组讨论的方式,以虚拟方式对 31 名服务业和非服务业员工进行了讨论。在两个不同的日子里,研究人员分别与一个小组的 11 名参与者和另一个小组的 20 名参与者进行了讨论。这次讨论有助于提高人们对工作场所无意识欺凌行为的认识。这次讨论有助于收集来自不同行业的职场人士的意见。它说明,焦点小组可以提高人们的认识,增强他们的思想和信念。一个重要的发现是,小组确定了无意识欺凌行为所面临的挑战,如缺乏自我意识、边缘化的伦理道德指导和傲慢。总之,从员工的讨论和回答中可以看出,他们需要具备健康的沟通能力,能够自信地表达自己的感受。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Unconscious Bullying in the Workplace: A Qualitative Exploration
Bullying is an intimidating behavior that can be internalized as a learned behavior. The Study aimed to create thoughtfulness among employees about how and what makes an individual become a bully or engage in bullying with no awareness. The Study explored the view of an employee to understand how unconscious behavior can influence one’s actions and behavior toward bullying. This Study practiced a Focus Group Discussion and conducted the discussion virtually on a sample of 31 employees of the Service and Non-Service sectors. The researcher discussed with 11 participants in one group and 20 in another on two different days. This discussion helped to provide awareness about unconsciousness in bullying behavior at the workplace. This discussion helped to gather views of working people from various sectors. It illustrated that focus groups could enhance awareness and empower one’s thoughts and beliefs. An important finding can be that the group identified the challenges of Unconscious bullying, like lack of self-awareness, marginal ethical and moral guidance, and eminence. In conclusion, it is observed from the discussion and responses from employees that there is a need to have healthy communication abilities in stating their feelings assertively.
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