The benefit, harm, and complication of humor in social work: A qualitative inquiry

The use of humor in social work is an underrecognized and underexplored area of practice despite its potential to heal, harm, and complicate communication. To date, very minimal scholarship has been published on humor in social work. Therefore, this qualitative study sought to examine how social workers use, perceive, and experience humor. Data were gathered from 22 participants who identified as social workers via an online survey. Data also included learning artifacts (e.g., discussion board posts, humor therapy treatment plans) from 19 graduate-level social work students who completed a humor in social work course in the northeast region of the United States. Both datasets were analyzed thematically. Participants perceived social workers as using humor in clearly distinct ways, as a tool to promote generative growth, and as a weapon to harm already marginalized populations. In total, participant responses highlight the complexities of humor, including its subjective and dynamic nature, which can lead to multiple and sometimes conflicting experiences. The findings suggest that social workers view humor positively, yet they engage in its use without adequate training, strategy, and reflection, sometimes violating professional ethics. Results further indicate that social workers will continue to employ humor in their professional work to the benefit and detriment of those around them. To support reflective and informed practice, additional research is needed on the use and misuse of humor in social work.