RESILIENCE OF ORGANISATION CAPITAL ON FIRMS’ PERFORMANCE AMID CRISIS

Drawing on the concept of organisation capital as an intangible asset perspective, we examine the relationship between organisation capital and Australia firms’ performance and its moderating effects during the last two crisis periods, i.e., Global Financial Crisis (GFC) and COVID-19. We find that higher investment in organisation capital will result in lower drops in firm’s performance. Long-term investment in organization capital would help to improve firm’s performance and mitigate the drops in performance in crisis. A resilience picture through organisation capital is pictured.