基本比率忽视偏差:能否在人力资源管理决策中观察到这种偏差,以及能否通过在人力资源管理决策中直观呈现基本比率来减少这种偏差?

Ivana Kovačević, Mateja Manojlović
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引用次数: 0

摘要

本实验研究的目的是探索未来的人力资源经理是否容易受到基率忽略(BRN)偏差的影响,以及基率的视觉呈现是否能改善他们的推理能力。基率忽略偏差是一种倾向,即忽略明确给出的观察对象类别的先验概率。在本研究中,BRN 被视为与工作相关的决策偏差。虽然这是员工决策过程中不可避免的一部分,但对这一主题的研究却并不充分。共有 65 名参加人力资源管理硕士课程学习的学员接受了 4 种不同类型的 BRN 任务,其中描述了 5 种不同的人力资源活动。这些任务在受试者、描述的代表性和基准利率的格式方面各不相同。每个任务中都有五种不同的情况,总共有 20 个任务。双向重复测量方差分析显示,当任务以视觉形式呈现时,代表性任务的偏差答案比例明显更高,而代表性和任务形式之间没有交互作用。这些结果与之前观察到的 BRN 对决策过程的影响的研究结果一致。然而,出乎意料的是,直观呈现基准利率并不能促进无偏见推理,这意味着其他呈现形式可能更适合该任务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Base Rate Neglect Bias: Can it be Observed in HRM Decisions and Can it be Decreased by Visually Presenting the Base Rates in HRM Decisions?
The aim of this experimental research was to explore if the future HR managers are susceptible to the base rate neglect (BRN) bias and if the visual presentation of the base rates improves their reasoning. The BRN bias is a tendency to disregard a priori probabilities that are explicitly given for the class of observed objects. In this study, BRN is seen as the case of decision-making bias in the work-related context. Although it is inevitable part of the decision-making processes concerning employees`, the topic is not sufficiently studied. A total of 65 participants, enrolled in the master studies of HRM, were subjected to 4 different types of BRN tasks, in which five different HR activities were described. They were varied within subjects, representativeness of description, and format of base rate. Within each task there were five different situations that make 20 tasks in total. The two-way repeated-measures ANOVA revealed that the proportion of biased answers was significantly higher on the representative tasks when the tasks presented visually, with no interaction between representativeness and format of task. Results are in line with previous studies that observed an effect of BRN on decision-making process. Yet, unexpectedly, visual presentation of base rates did not facilitate unbiased reasoning implying that some other form of presentation might be more appropriate for the task.
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