社交媒体营销、电子口碑和价格感知对 vivo 智能手机购买意向的影响

Febby Raya, Edy Purwo Saputro
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引用次数: 0

摘要

这项研究的目的是了解如何推广产品以吸引客户的注意力。通过社交媒体营销,客户有兴趣购买所提供的产品。除此之外,通过社交媒体营销推广产品还可以使用电子口碑法,即通过媒体直接传递口碑。在向客户提供产品之前,确定价格也很重要,因为价格也会影响客户的购买意向。本研究采用的研究方法是定量方法,并使用了多种方法。完成研究的标准是从未购买过 vivo 智能手机产品的人,样本来自 100 多名受访者。本研究还通过使用 5 点李克特量表进行问卷调查。向受访者发放调查问卷的目的是让受众了解所研究的产品,以确定社交媒体营销所带来的显著效果和利润,以及价格对他们购买产品的影响。本研究得出的结果显示,分析方法在价格认知和购买意向之间产生的影响并不明显。因此,研究结果表明,社交媒体营销和电子口碑对购买意向有显著影响。同时,在购买 vivo 智能手机时,价格感知不会影响顾客的购买意向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH SOSIAL MEDIA MARKETING, ELEKTRONIK WORD OF MOUTH DAN PERSEPSI HARGA TERHADAP NIAT BELI PADA SMARTPHONE VIVO
The aim of this research is to learn how someone can promote a product to attract customers' attention. With social media marketing, customers are interested in buying the products offered. Apart from that, promoting products through social media marketing is also offered using the electronic word of mouth method, namely through media delivered directly by word of mouth. Before offering to customers, determining the price is also important because price also influences customers' purchasing intentions. The research method used is a quantitative approach in this research used with various methods. The criteria taken to fulfill the research were people who had never purchased a Vivo smartphone product with samples obtained from more than 100 respondents. This research also comes from a survey obtained from a questionnaire using a 5 point Likert scale. The survey has been distributed to respondents in order to inform the audience to know the product being researched in order to determine the significant results and profits obtained from social media marketing and the influence of price so that they make a purchase of the product. The results obtained from this research show that the analytical method produces an insignificant influence between price perception and purchase intention. So the results of this research show that social media marketing and electronic word of mouth influence purchase intentions significantly. Meanwhile, price perception does not influence customers' purchase intentions when buying a Vivo smartphone.
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