印度尼西亚廖内群岛丹戎巴莱卡里蒙港口员工的能力、知识和技能对优秀人力资源的影响

Jon Kenedi, Chablullah Wibisono, Fitri Astriani, Noviyanti Noviyanti, Ihram Bani Syukur
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引用次数: 0

摘要

社区居民对丹戎巴莱卡里蒙海上客运港的服务颇有微词,因为他们认为该港口对乘客不友好。该港口是通往丹戎巴莱卡里蒙港口的唯一入口,建于几十年前。其中一项投诉是服务态度差。本研究的受访者人数为 300 人。根据斯洛文公式,共获得 172 个样本。分析工具采用 AMOS 软件 24 版。结果如下能力对胜任力指标的影响是正向的。能力的确定性和知识变量之间存在很强的正相关性。在这种情况下,技能与能力的对比结果是压倒性的。知识对 "高级人力资源 "决策有极大的影响。一个非常令人鼓舞的转折是,"能力 "变量对 "优势人力资源 "变量的决定是真实的--将 "技能 "变量应用于 "优势人力资源 "变量的结果是乐观的,但并不重要。能力对超级人力资源标准有非常有利的影响。工作能力的平方相关系数为 89.6%,而优势人力资源的相关系数为 100.00%。目前,已经具有重要意义的因素仍将保持不变,而技能变量对超级人力资源团队的影响还需要进一步确定。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Capabilities, knowledge and skills of superior human resources through the competency of Tanjung Balai Karimun Port Employees, Riau Islands, Indonesia
The community complains about the service at the sea passenger port in Tanjungbalai Karimun because it is considered unfriendly to passengers. This port is the only entrance to The Tanjung Balai Karimun Port and was built decades ago. One complaint is the surly service. The number of respondents in this study was 300. With the Slovin formula, 172 samples were obtained. The analysis tool used the AMOS software version 24. The following results were obtained. The Capabilities’ influence on the Competence metric indicates a positive impact. A strong positive correlation exists between the Determination and Knowledge of Competence variables. In this case, the Skills vs. Competence outcome is overwhelmingly favorable. Knowledge has an excellent impact on the Superior Human Resources decision. In a highly encouraging turn of events, the Capabilities variable’s determination of the Superior Human Resources variable was found to be true—an optimistic but unimportant result from applying The Skills variable to the Superior Human Resources variable. Competence has a highly favourable effect on the Super Human Resources criterion. Competence on the job has a square correlation of 89.6%, whereas superior human resources correlate with 100.00%. The already significant factors are being kept that way, while the determination of the Skills variable on the Superior Human Resources team requires some work.
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