医院工作人员在紧急疏散情况下的角色识别与演变研究

Jing Lin, Zhongang Peng, Runhe Zhu, Yan Xue
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引用次数: 0

摘要

:医院作为城市中重要的公共设施,面临着突发事件的挑战,可能导致疏散过程混乱,危及人员安全和整体疏散效率。医院工作人员,包括医生、安保人员和各种社会角色,在紧急疏散中发挥着不可或缺的作用。本研究进行了两次专家问卷调查,以调查医院员工在日常和紧急情况下的社会角色认同和表现。研究确定了五种不同的紧急疏散角色,明确区分了医院员工的日常行为和疏散行为,同时也指出了这些行为的潜在影响因素。研究结果表明,医院员工会在突发事件中扮演紧急疏散角色,其行为和表现受到个人特征、组织因素和环境因素等复杂因素的影响。开发并验证了疏散角色演变问卷,有助于全面分析医院紧急疏散过程中可能出现的角色模糊、冲突和紧张等现象。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on Role Identification and Evolution of Hospital Staff in Emergency Evacuation Situations
: Hospital, as a critical public facility in urban settings, faces the challenges of emergencies that can lead to chaotic evacuation processes, jeopardizing both personnel safety and overall evacuation efficiency. Hospital staff, including doctors, security personnel, and various social roles, play indispensable roles in emergency evacuations. This study conducted two expert questionnaire surveys to investigate the social role identification and performance of hospital staff during routine and emergency situations. The research identified five distinct emergency evacuation roles, offering a clear distinction between the daily behaviors of hospital staff and their evacuation behaviors, while also pinpointing potential influencing factors for these behaviors. Findings revealed that hospital staff would be assumed to play emergency evacuation roles during unforeseen events, with their behavior and performance shaped by a complex interplay of personal characteristics, organizational factors, and environmental considerations. An evacuation role evolution questionnaire was developed and validated, facilitating a comprehensive analysis of phenomena such as role ambiguity, conflicts, and tension that may arise during hospital emergency evacuations
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