{"title":"价格、产品质量和满意度对客户忠诚度的影响分析 Mcdonald Gresik:限时优惠应用程序用户研究","authors":"Patrisya Rosalina, Moh. Agung Surianto","doi":"10.56672/syirkah.v3i1.199","DOIUrl":null,"url":null,"abstract":"This study aims to examine Price, Product Quality, Satisfaction with Mcdonalds Gresik Customer Loyalty in the use of the Limited Time Offer application. The population in this study is all people who use or customers who use the Limited Time Offer application in Gresik using the nonprobability sampling method of 76 respondents as a sample. The source of data in this study is primary data, which is the result of distributing questionnaires to respondents. The type of data used is subjective data in the form of written responses as questionnaire responses. The analysis model used in this study is a multiple linear regression analysis model. To determine the significance of research variables partially on work productivity, t-test techniques are used. By using a level of 5% or 0.05. The results show that Price affects Loyalty but Product Quality and Satisfaction do not affect McDonalds Gresik Customer Loyalty.","PeriodicalId":388494,"journal":{"name":"As-Syirkah: Islamic Economic & Financial Journal","volume":"40 2","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Analisis Harga, Kualitas Produk dan Kepuasan Terhadap Loyalitas Pelanggan Mcdonald Gresik: Studi pada Pengguna Aplikasi Limited Time Offer\",\"authors\":\"Patrisya Rosalina, Moh. Agung Surianto\",\"doi\":\"10.56672/syirkah.v3i1.199\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to examine Price, Product Quality, Satisfaction with Mcdonalds Gresik Customer Loyalty in the use of the Limited Time Offer application. The population in this study is all people who use or customers who use the Limited Time Offer application in Gresik using the nonprobability sampling method of 76 respondents as a sample. The source of data in this study is primary data, which is the result of distributing questionnaires to respondents. The type of data used is subjective data in the form of written responses as questionnaire responses. The analysis model used in this study is a multiple linear regression analysis model. To determine the significance of research variables partially on work productivity, t-test techniques are used. By using a level of 5% or 0.05. The results show that Price affects Loyalty but Product Quality and Satisfaction do not affect McDonalds Gresik Customer Loyalty.\",\"PeriodicalId\":388494,\"journal\":{\"name\":\"As-Syirkah: Islamic Economic & Financial Journal\",\"volume\":\"40 2\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-02-21\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"As-Syirkah: Islamic Economic & Financial Journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.56672/syirkah.v3i1.199\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"As-Syirkah: Islamic Economic & Financial Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.56672/syirkah.v3i1.199","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
摘要
本研究旨在调查格雷斯克麦当劳顾客在使用限时优惠应用程序时对价格、产品质量和忠诚度的满意度。本研究采用非概率抽样法,以 76 名受访者为样本,研究对象是格雷斯克所有使用限时优惠应用程序的人或顾客。本研究的数据来源是原始数据,即向受访者发放问卷的结果。所使用的数据类型是以书面答复形式作为问卷答复的主观数据。本研究使用的分析模型是多元线性回归分析模型。为确定部分研究变量对工作效率的显著性,采用了 t 检验技术。采用 5%或 0.05 的水平。结果显示,价格会影响忠诚度,但产品质量和满意度不会影响麦当劳格雷斯克店的顾客忠诚度。
Analisis Harga, Kualitas Produk dan Kepuasan Terhadap Loyalitas Pelanggan Mcdonald Gresik: Studi pada Pengguna Aplikasi Limited Time Offer
This study aims to examine Price, Product Quality, Satisfaction with Mcdonalds Gresik Customer Loyalty in the use of the Limited Time Offer application. The population in this study is all people who use or customers who use the Limited Time Offer application in Gresik using the nonprobability sampling method of 76 respondents as a sample. The source of data in this study is primary data, which is the result of distributing questionnaires to respondents. The type of data used is subjective data in the form of written responses as questionnaire responses. The analysis model used in this study is a multiple linear regression analysis model. To determine the significance of research variables partially on work productivity, t-test techniques are used. By using a level of 5% or 0.05. The results show that Price affects Loyalty but Product Quality and Satisfaction do not affect McDonalds Gresik Customer Loyalty.