山东省养老服务数字化风险评估:聚焦数字鸿沟

T. Yen
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引用次数: 0

摘要

人口老龄化对中国的老年人、家庭护理、社会福利和劳动以及政府财政都有影响。此外,老年人在使用数字工具方面与其他人存在差距。获取数字信息和使用数字信息困难且不方便,从而形成了数字鸿沟现象。在数字鸿沟的背景下,老年人面临着诸多数字风险问题,如何应对这些问题成为一个非常重要的研究课题。本研究旨在探讨老年人使用数字工具的情况,分析老年人面临的数字风险,并提出研究建议。数据通过对 17 名受访者的深入访谈和 332 份有效问卷获得。结果显示,老年人更有可能拥有智能手机,并用其拨打电话和支付日常消费。此外,老年人常见的数字风险包括网上购物风险、时间风险、隐私风险、财务风险和心理风险。研究建议,政府应加强对网购注意事项的宣传,并与高校或研究机构合作,提高和防范老年人的数字风险意识。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Assessment of Digital Risk of Senior Care in Shandong Province: A Focus on the Digital Divide
Aging of the population has implications for the elderly, family care, social welfare and labor, and government finances in China. Moreover, there is a gap between the elderly and others in the use of digital tools. It is difficult and inconvenient to obtain digital information and use digital information, thus forming the phenomenon of digital divide. Under the background of digital divide, the elderly is faced with many digital risk problems, and how to deal with these problems has become a very important research topic. The purpose of this study is to explore the use of digital tools by the elderly, to analyze the digital risks they faced, and to provide the research suggestions. The data were obtained through in-depth interviews with 17 respondents and 332 valid questionnaires. The results show that elderly is more likely to own smartphones and use them to make calls and pay for daily purchases. In addition, common digital risks for the elderly include online shopping risk, time risk, privacy risk, financial risk and psychological risk. The study suggested that the government should strengthen publicity on online shopping precautions and cooperate with universities or research institutions to raise and prevent digital risk awareness among the elderly.
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