通过闲置资源建立应对危机的复原力:对美国酒店的纵向分析

IF 10.4 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Linda Woo , Sung Gyun Mun , Kwanglim Seo
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引用次数: 0

摘要

本研究以松弛资源理论和行业特征为基础,探讨酒店如何开发和部署松弛资源,以实现危机应变能力。研究认为,酒店可以根据客房、餐饮和营销等功能运营的灵活性,建立各种松弛资源。利用纵向数据,我们分析了在危机、恢复和恢复后的较长时间内,闲置资源对恢复力的影响。研究结果揭示了松弛对恢复力的不同影响,表明酒店应在不同时期战略性地使用和积累不同的松弛,以最大限度地提高其恢复力。本研究为长期利用闲置资源的过程提供了理论框架和实证证据,从而为旅游业的恢复力和闲置资源理论研究做出了贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Building resilience to crisis through slack resources: A longitudinal analysis of US hotels

Building on slack resources theory and industrial characteristics, this study explores how hotels develop and deploy slack resources to achieve resilience to crisis. It conceptualizes that hotels could build various slack resources based on the flexibility of functional operations, such as rooms, food and beverage, and marketing. Using longitudinal data, we analyze the effects of slacks on resilience over long periods of time involving crisis, recovery, and post-recovery. Findings reveal the diverse impacts of slacks on resilience, suggesting that hotels should strategically use and accumulate different slacks at different times to maximize their resilience. This study contributes to tourism research on resilience and slack resource theory by providing theoretical framework and empirical evidence for the long-term process of slack utilization.

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来源期刊
CiteScore
19.10
自引率
9.10%
发文量
135
审稿时长
42 days
期刊介绍: The Annals of Tourism Research is a scholarly journal that focuses on academic perspectives related to tourism. The journal defines tourism as a global economic activity that involves travel behavior, management and marketing activities of service industries catering to consumer demand, the effects of tourism on communities, and policy and governance at local, national, and international levels. While the journal aims to strike a balance between theory and application, its primary focus is on developing theoretical constructs that bridge the gap between business and the social and behavioral sciences. The disciplinary areas covered in the journal include, but are not limited to, service industries management, marketing science, consumer marketing, decision-making and behavior, business ethics, economics and forecasting, environment, geography and development, education and knowledge development, political science and administration, consumer-focused psychology, and anthropology and sociology.
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