虐待性监督、非人化、知识隐藏行为和心理资本--每日日记法研究

IF 6.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Ishfaq Ahmed, Zafir Khan Mohamed Makhbul
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引用次数: 0

摘要

目的知识是竞争优势的源泉,但必须在各个层面共享。遗憾的是,在员工层面普遍存在着知识隐藏的乱象,但由于以往的研究很少探究日常知识隐藏行为的原因,因此其原因和补救措施还很模糊。在此背景下,本研究旨在通过非人化的中介作用和心理资本的调节作用,对日常辱骂性监督在日常员工知识隐藏中的作用进行日常日记法调查。设计/方法/途径本研究采用日常日记法收集数据,该方法估计日常工作场所事件及其对员工感受(即非人化)和行为(知识隐藏)的持续影响。研究结果研究结果表明,日常的虐待性监督事件对员工的日常知识隐藏行为有直接和间接(通过非人化)的影响。此外,社会心理资本在工作场所负面待遇(虐待性监督和非人化)及其结果(即知识隐藏)的关系中具有显著的条件性影响。研究局限/意义本研究通过提供持续虐待性监督与日常知识隐藏行为之间的解释和应对机制,提供了一些理论和实践见解。此外,有关心理资本的调节作用的研究也很少。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study

Purpose

Knowledge is the source of competitive advantage, but when shared at all levels. Unfortunately, there is a universal unruly present in the form of knowledge hiding at employees’ level, but the causes and remedies are still vague as past studies have rarely investigated the causes of daily knowledge hiding behavior. Against this backdrop, this study aims to entail a daily diary method investigation of the role of daily abusive supervision in daily employees’ knowledge hiding through the mediation of dehumanization and moderation of psychological capital.

Design/methodology/approach

The data for this study is collected using a daily diary method approach, which estimates the daily workplace events and their continuous influence on employees’ feelings (i.e. dehumanization) and actions (knowledge hiding). The daily responses of 279 respondents were considered useful for analysis purposes.

Findings

The findings of the study revealed that the daily events of abusive supervision have both direct and indirect (through dehumanization) influence on employees’ daily knowledge hiding behavior. Moreover, psychosocial capital has a significant conditional influence in the relationships of negative workplace treatments (abusive supervision and dehumanization) and their outcomes (i.e. knowledge hiding).

Research limitations/implications

The study provides some theoretical and practical insights by providing the explanatory and coping mechanism between continuous abusive supervision and daily knowledge hiding behavior.

Originality/value

There is a dearth of literature that has focused on daily episodes of abusive supervision, dehumanization and knowledge hiding behavior. Furthermore, the moderating role of psychological capital has also been rarely investigated.

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来源期刊
CiteScore
13.70
自引率
15.70%
发文量
99
期刊介绍: Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?
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