"准备":超越组织危机准备和复原力的关键概念

IF 2.6 3区 管理学 Q3 MANAGEMENT
Yan Jin, W. Timothy Coombs, Yijing Wang, Toni G. L. A. van der Meer, Brittany N. Shivers
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引用次数: 0

摘要

学术界和产业界共同认定,需要发现优化组织危机沟通和管理决策的新基石,受此驱动,本概念文件提出了一个新的 "READINESS "模型。READINESS "模型以组织准备和恢复能力文献为基础,主要借鉴危机沟通和战略冲突管理要素,将其视为一个多维度的结构,包括多层次效能、心理适应能力和以情感领导为重点的心态,其核心是动态过程驱动的敏捷性。另一个原则是,"准备就绪 "不仅适用于危机,而且对于管理各种威胁、风险、冲突和危机也是必不可少的。我们首先阐述了 "准备"(READINESS),然后举例说明了它在棘手的危机情况下的应用,最后提出了未来研究、实践以及培训创新和优化的方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

“READINESS”: A keystone concept beyond organizational crisis preparedness and resilience

“READINESS”: A keystone concept beyond organizational crisis preparedness and resilience

Driven by the academia-industry co-identified need to discover new keystones for optimizing organizational crisis communication and management decision-making, this concept paper proposes a new “READINESS” model. Grounded in the organizational preparedness and resilience literature and drawing predominantly from crisis communication and strategic conflict management elements, READINESS is examined as a multidimensional construct with multilevel efficacy, mental adaptability, and emotional leadership-focused mindset, with a dynamic process-driven agility at its core. Another tenet is that READINESS is not just for crises but also essential to manage threats, risks, conflicts, and crises across the board, constantly shaped by complex informational environments and polarizing sociopolitical issues. We begin by articulating READINESS and then illustrate its application in sticky crisis situations, followed by directions for future research, practice, and training innovation and optimization.

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来源期刊
CiteScore
5.40
自引率
12.90%
发文量
51
期刊介绍: The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.
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