东雅加达 DIK PUSDIKKES 医院脊柱麻醉干预措施患者满意度调查

T. Tarsono, Amin Susanto, A. Burhan
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摘要

背景:医院的麻醉和重症治疗服务是快速发展的医疗服务之一。病人满意度高是医院的目标之一。医院作为一个完整的医疗机构,必须能够提供优质的服务。目的:本研究旨在确定东雅加达 Pusdikkes 医院脊柱麻醉的患者满意度。研究方法本研究采用描述性横断面设计,使用总体抽样法确定多达 30 名受访者的样本数量。研究工具采用 Evan Lr 问卷。研究结果研究结果显示,多达 17 名(53.1%)受访者对脊柱术后患者表示满意,在基于年龄的患者满意度方面,大多数受访者年龄在 26-35 岁之间,9 名受访者(30.0%)表示相当满意,在基于性别的患者满意度方面,大多数受访者为女性,13 名受访者(43.3%)表示相当满意,在基于受教育程度的患者满意度方面,大多数受访者为高中生,10 名受访者(33.3%)表示相当满意。结论研究结果表明,东雅加达 Pusdikkes 医院的脊髓麻醉满意度描述大多为满意。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An Examination of Patient Satisfaction with Spinal Anesthesia Interventions at DIK PUSDIKKES Hospital in East Jakarta
Background: Anesthesiology and intensive therapy services in hospitals are one part of the fast-growing health services. High patient satisfaction is one of the hospital's goals. The hospital as a full health care institution must be able to provide excellent service. Purpose: The study aims to determine the level of patient satisfaction with spinal anesthesia at the East Jakarta Pusdikkes Hospital. Methods: The design of this study is descriptive cross sectional, determining the number of samples using the Total Sampling method for as many as 30 respondents. The research instrument used the Evan Lr questionnaire. Findings: The results of the study, as many as 17 (53.1) respondents in post-spinal patients stated that they were satisfied, in patient satisfaction based on age most were aged 26-35 years with a fairly satisfied satisfaction level of 9 respondents (30.0%), at the level of patient satisfaction based on gender in this study most were female with a fairly satisfied satisfaction level of 13 respondents (43.3%), based on the level of education in this study most were high school with a fairly satisfied satisfaction level of 10 respondents (33.3%). Conclusion: From the results of the study, it was concluded that the description of the level of satisfaction with spinal anesthesia at the East Jakarta Pusdikkes Hospital was mostly satisfied.
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