{"title":"区块链=更好的食品？区块链技术在食品供应链中的应用","authors":"Fei Hao, Yueming Guo, Chen Zhang, Kaye Kye Sung Kye-Sung Chon","doi":"10.1108/ijchm-06-2023-0752","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>This study aims to investigate the integration of blockchain technology into the food supply chain within the restaurant industry. It focuses on how blockchain can be applied to enhance transparency and trust in tracking food sources, ultimately impacting customer satisfaction.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>A service design workshop (Study 1) and three between-subjects experiments (Studies 2–4) were conducted.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>Results indicate that blockchain adoption significantly improves traceability and trust in the food supply chain. This improvement in turn enhances customer satisfaction through perceived improvements in food safety, quality and naturalness. This study also notes that the effects of blockchain technology vary depending on the type of restaurant (casual or fine dining) and its location (tourist destinations or residential areas).</p><!--/ Abstract__block -->\n<h3>Practical implications</h3>\n<p>The findings offer practical insights for restaurant owners, technology developers and policymakers. Emphasizing the benefits of blockchain adoption, this study guides decision-making regarding technology investments for enhancing customer service and satisfaction in the hospitality sector.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>This research contributes novel insights to the field of technology innovation in the hospitality industry. It extends the understanding of signaling theory by exploring how blockchain technology can serve as a tool for signal transmission in restaurant food supply chains.</p><!--/ Abstract__block -->","PeriodicalId":13744,"journal":{"name":"International Journal of Contemporary Hospitality Management","volume":"28 1","pages":""},"PeriodicalIF":9.1000,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Blockchain=better food? The adoption of blockchain technology in food supply chain\",\"authors\":\"Fei Hao, Yueming Guo, Chen Zhang, Kaye Kye Sung Kye-Sung Chon\",\"doi\":\"10.1108/ijchm-06-2023-0752\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<h3>Purpose</h3>\\n<p>This study aims to investigate the integration of blockchain technology into the food supply chain within the restaurant industry. It focuses on how blockchain can be applied to enhance transparency and trust in tracking food sources, ultimately impacting customer satisfaction.</p><!--/ Abstract__block -->\\n<h3>Design/methodology/approach</h3>\\n<p>A service design workshop (Study 1) and three between-subjects experiments (Studies 2–4) were conducted.</p><!--/ Abstract__block -->\\n<h3>Findings</h3>\\n<p>Results indicate that blockchain adoption significantly improves traceability and trust in the food supply chain. This improvement in turn enhances customer satisfaction through perceived improvements in food safety, quality and naturalness. This study also notes that the effects of blockchain technology vary depending on the type of restaurant (casual or fine dining) and its location (tourist destinations or residential areas).</p><!--/ Abstract__block -->\\n<h3>Practical implications</h3>\\n<p>The findings offer practical insights for restaurant owners, technology developers and policymakers. Emphasizing the benefits of blockchain adoption, this study guides decision-making regarding technology investments for enhancing customer service and satisfaction in the hospitality sector.</p><!--/ Abstract__block -->\\n<h3>Originality/value</h3>\\n<p>This research contributes novel insights to the field of technology innovation in the hospitality industry. It extends the understanding of signaling theory by exploring how blockchain technology can serve as a tool for signal transmission in restaurant food supply chains.</p><!--/ Abstract__block -->\",\"PeriodicalId\":13744,\"journal\":{\"name\":\"International Journal of Contemporary Hospitality Management\",\"volume\":\"28 1\",\"pages\":\"\"},\"PeriodicalIF\":9.1000,\"publicationDate\":\"2024-02-09\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Contemporary Hospitality Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1108/ijchm-06-2023-0752\",\"RegionNum\":1,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"HOSPITALITY, LEISURE, SPORT & TOURISM\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Contemporary Hospitality Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1108/ijchm-06-2023-0752","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
Blockchain=better food? The adoption of blockchain technology in food supply chain
Purpose
This study aims to investigate the integration of blockchain technology into the food supply chain within the restaurant industry. It focuses on how blockchain can be applied to enhance transparency and trust in tracking food sources, ultimately impacting customer satisfaction.
Design/methodology/approach
A service design workshop (Study 1) and three between-subjects experiments (Studies 2–4) were conducted.
Findings
Results indicate that blockchain adoption significantly improves traceability and trust in the food supply chain. This improvement in turn enhances customer satisfaction through perceived improvements in food safety, quality and naturalness. This study also notes that the effects of blockchain technology vary depending on the type of restaurant (casual or fine dining) and its location (tourist destinations or residential areas).
Practical implications
The findings offer practical insights for restaurant owners, technology developers and policymakers. Emphasizing the benefits of blockchain adoption, this study guides decision-making regarding technology investments for enhancing customer service and satisfaction in the hospitality sector.
Originality/value
This research contributes novel insights to the field of technology innovation in the hospitality industry. It extends the understanding of signaling theory by exploring how blockchain technology can serve as a tool for signal transmission in restaurant food supply chains.
期刊介绍：
The International Journal of Contemporary Hospitality Management serves as a conduit for disseminating the latest developments and innovative insights into the management of hospitality and tourism businesses globally. The journal publishes peer-reviewed papers that comprehensively address issues pertinent to strategic management, operations, marketing, finance, and HR management in the field of hospitality and tourism.
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