在 Gelael 超市购买本地水果时,价格、产品和服务质量对购买决策的影响

Muhammad Rayhan, Suadi Sapta Putra, Kumba Digdowiseiso
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引用次数: 0

摘要

本研究旨在确定在雅加达 Gelael 超市购买当地水果时,价格、产品和服务质量对购买决策的影响。本研究为定量描述性分析研究。本研究的数据来源是 100 名年龄在 15-55 岁之间、至少在 Gelael 超市购物过一次的受访者。本研究在抽取样本时使用了目的性抽样技术。本研究的数据来源使用了数据分析技术,即多元线性回归和假设检验,使用 SPSS 21 检验回归系数。从 100 名受访者的研究对象来看,大部分研究对象以女性为主(62%),工作以学生为主(59%),收入以 0 - 2,000,000 元为主。研究结果表明,价格(X1)对购买决策(Y)的影响为 0.385,影响程度较大,达到 3.85%。产品变量(X2)对购买决策(Y)的影响为 0.217,影响程度为 2.17%。服务质量变量(X3)为 0.300,影响程度为 3.00%。在三个变量中,部分或同时影响较大的是价格变量(X1),其影响最大,为 0.000。本研究结果预计满意度会提高价格(X1),从而支持购买决策。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Harga, Produk dan Kualitas Pelayanan terhadap Keputusan Pembelian dalam Berbelanja Buah Lokal di Supermarket Gelael
This study aims to determine the effect of price, product and service quality on purchasing decisions in shopping for local fruit at Gelael Supermarket Jakarta. This research is a quantitative descriptive analysis research. The source of this research data was given to 100 respondents aged 15-55 years and had shopped at the Gelael supermarket at least once. In taking the sample in this study using purposive sampling technique. The data sources of this study used data analysis techniques, namely, multiple linear regression and hypothesis testing using SPSS 21 to test the regression coefficients. From the research subjects of 100 respondents, most of the research subjects were dominated by the female gender (62%) while the work was dominated by students (59%) and the income was dominated by 0 – 2,000,000. The results of this study indicate that there is an influence between price (X1) on purchasing decisions (Y) of 0.385 and has a large influence of 3.85%. For the Product variable (X2) on the Purchase Decision (Y) of 0.217 and has an influence of 2.17%. For the service quality variable (X3), it is 0.300 and has an effect of 3.00%. Partially or simultaneously have a strong influence among the three variables, the most significant is the variable Price (X1) of 0.000. The results of this study expect satisfaction to increase the price (X1) which can support the purchase decision.
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