同伴滥用监督对旁观者主动行为的双刃剑效应研究

IF 2.7 3区 管理学 Q1 COMMUNICATION
Hao Chen, Jiajia Wang, Jiaying Bao, Zihan Zhang, Jingya Li
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引用次数: 0

摘要

目的 本研究以压力认知评价理论为基础,通过旁观者自信型印象管理动机和旁观者防御型印象管理动机两个不同路径,揭示同伴施虐性监督对旁观者主动行为的影响机制。此外,研究还探讨了旁观者不确定性容忍度对两条路径的调节作用。 设计/方法/途径 本研究在三个时间点对 8 家中国企业的 438 名员工及其直接领导进行了配对调查,并使用 Mplus 7.4 软件对实证数据进行了分析。 研究结果 同伴滥用监督会导致旁观者产生自信的印象管理动机,从而表现出更积极主动的行为。同时,同伴滥用性监督也会使旁观者产生防御性印象管理动机,从而减少主动行为的表现频率。此外,本研究还发现,旁观者的不确定性容忍度在影响旁观者对同伴虐待性监督的自信型印象管理动机和旁观者防御型印象管理动机方面起着调节作用。 独创性/价值 本研究从旁观者视角出发,验证了同伴施虐性监督对旁观者主动行为的双刃剑效应,以及通过认知评价产生差异化效应的机制,拓宽了施虐性监督的研究范围,加深了学界对压力认知评价理论的理解和发展。同时,也为组织减少职场施虐行为的负面影响提供了新思路。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Facilitation or inhibition? research on the double-edged sword effect of peer abusive supervision on bystander proactive behavior
Purpose Based on the Cognitive Appraisal Theory of Stress, this study aims to reveal the mechanism of peer abusive supervision on bystander proactive behavior through two different paths: bystander assertive impression management motivation and bystander defensive impression management motivation. Besides, the moderating effects of bystander uncertainty tolerance on the two paths are also explored. Design/methodology/approach In this study, 438 employees and their direct leaders from eight Chinese companies were surveyed in a paired survey at three time points, and the empirical data was analyzed using Mplus 7.4 software. Findings Peer abusive supervision leads bystanders to develop assertive impression management motivation and, thus, to exhibit more proactive behaviors. At the same time, peer abusive supervision also causes bystanders to develop defensive impression management motivation, which reduces the frequency of performing proactive behaviors. In addition, this study finds that bystander uncertainty tolerance plays a moderating role in influencing bystander assertive impression management motivation and bystander defensive impression management motivation in response to peer abusive supervision. Originality/value Starting from the bystander perspective, this study verifies the double-edged sword effect of peer abusive supervision on bystander proactive behavior as well as the mechanism of differentiated effects through cognitive appraisal, which broadens the scope of the research on abusive supervision, and deepens the academic understanding and development of the Cognitive Appraisal Theory of Stress. At the same time, it also provides new ideas for organizations to reduce the negative effects of workplace abusive behavior.
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来源期刊
CiteScore
4.80
自引率
18.20%
发文量
36
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