组织信任在变革型领导与巴基斯坦银行业员工工作场所偏差行为之间的中介作用

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2023-12-16 DOI:10.3233/hsm-230073

Ali Fazal Abbas, Anum Tariq

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引用次数: 0

摘要

目的：本解释性研究以社会交换理论和心理契约理论为基础，探讨了组织信任对变革型领导与银行业职场矛盾行为的中介作用，以缓解不同银行报告和报纸上的事件。研究设计：根据以往研究的主要建议，对来自不同银行的 400 名（男=240 女=160）潜在受访者进行了分组抽样，并精心制作了调查问卷，使用 SEM-Amos 进行测试。研究结果：研究结果表明，在金融行业中，TL 认为自己与 WDB 之间没有坦诚的联系，但组织信任却纯粹地阐明了 TL 与 WDB 之间的独特联系。商业银行业可以通过适当地抹黑这一逻辑调查，有说服力地改善当地银行家的不规范行为，同样，也可以根据本研究的提取结果，严格灵活地改进常规程序。原创性：本研究基于社会交换和心理契约哲学以及影响偏差行为和变革型领导的中介因素，对领导风格和偏差行为的文献做出了现实贡献。它确定了致因因素，弥合了银行业变革型领导与偏差行为之间的理论差距。

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Mediating role of organizational trust between transformational leadership and workplace deviant behavior of employees in banking sector of Pakistan

PURPOSE: Based on theory of social exchange and theory of the psychological contract, this explanatory study reconnoiters the mediating factor of organization trust on transformational leadership in connection with workplace contradictory behavior in the banking sector to mitigate the incidents as evident from different bank reports and newspapers. RESEARCH DESIGN: Cluster sampling is properly applied on the key recommendations of previous studies and survey questionnaire from 400 (Male = 240 Female = 160) potential respondents from various banks were carefully composed to test using SEM-Amos. FINDINGS: The results shown that TL characteristically considers no candid connection with WDB in the finance sector, however organizational trust purely clarified the unique bond between TL and WDB more commendably. Commercial Banking industry can persuasively progress the irregular conduct of local bankers by appropriately smearing this logical investigation, likewise, standing procedures can also be upgraded in the stern nimble of the extracted outcomes of this study. ORIGINALITY: This study realistically contributes to the literature of leadership style and deviant behavior based upon social Exchange and psychological contract philosophy and mediating factors affecting deviant behavior and transformational leadership. It established the causative factors that bridged the theoretical gaps between TL and WDB in the banking industry.

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.