从农村治理信息系统中的多重身份目标透视信息技术的可承受性

Ziqi Zhu, Yuan Liu, June Wei, Xuan Li
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摘要

目的本研究旨在探讨协同治理机制对发展中国家农村治理信息系统实施的影响。通过整合制度逻辑理论、服务性理论和社会认同理论,提出建立基层官员服务性感知过程模型,探讨多身份信息技术目标在服务性感知中的重要性。设计/方法/途径通过探索性案例研究,作者确定了农村治理信息系统的三种可得性,并探讨了影响基层官员对这些可得性认知的机制。接下来,作者建立了研究模型,收集了490份中国基层官员的有效问卷,并使用结构方程模型(SEM)对数据进行了分析。作者的研究通过整合制度逻辑、提供性和社会认同理论,挑战了之前的假设。本文建立了农村治理信息系统的感知供给路径,识别了技术供给之间的替代效应,并扩展了影响信息系统感知的社会因素。作者的研究结果建议为基层官员提供技术培训,以提高IT能力,政府应优先考虑农村治理信息系统的基本功能,以优化资源。对协同治理机制进行培训,可以提高对IT服务的认知,提高治理过程中对数字平台的利用。研究的局限性/意义本研究主要在中国进行,因此,研究结果可能不适用于其他发展中国家。因此,研究人员被鼓励在具有不同乡村文化的地方测试这一提议。本文对农村治理中信息技术感知的发展、服务性感知理论的发展以及研究信息技术目标与服务性感知之间的关系具有启示意义。原创性/价值总体而言,本文解决了基层官员如何感知农村治理中的信息技术能力的问题,并研究了多重身份目标与能力感知之间的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Perceiving IT affordances through the lens of multi-identity goals in rural governance information system
PurposeThis research aims to investigate the impact of the collaborative governance mechanism on the implementation of rural governance information systems in developing countries. By integrating institutional logic theory, affordance theory and social identity theory, the authors propose modeling grassroots officials' affordance perception process and exploring the importance of multi-identities’ information technology (IT) goals in affordance perception.Design/methodology/approachThrough an exploratory case study, the authors identified three affordances of rural governance information systems and investigated the mechanisms influencing the perception of these affordances among grassroots officials. Next, the authors established a research model and collected 490 valid questionnaires from grassroots officials in China and analyzed the data using structural equation modeling (SEM).FindingsThe authors' study challenges previous assumptions by integrating institutional logic, affordance and social identity theories. The authors establish a perceived affordance path for rural governance information systems, recognize substitute effects among technological affordances and extend the theory to explain social factors influencing IT perception. The authors' findings suggest providing technical training for grassroots officials to enhance IT capabilities, and governments should prioritize essential functionalities in rural governance information systems to optimize resources. Training on collaborative governance mechanisms can improve IT affordance perception, enhancing digital platform utilization in governance processes.Research limitations/implicationsThe study was conducted mainly in China, and therefore, the findings may not be universal to other developing countries. Researchers are therefore encouraged to test the proposal in locations with different rural cultures.Practical implicationsThe paper includes implications for the development of IT perception in rural governance, the development of affordance perception theory and studying the relationship between IT goals and affordance perception.Originality/valueOverall, this paper addresses the need to understand how grassroots officials perceive IT affordances in rural governance and study the relationship between multi-identities’ goals and affordance perception.
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