中小微企业的战略洞察力:利用大数据和商业分析把握新常态

IF 2.3 Q3 BUSINESS
Rezzy Eko Caraka, Robert Kurniawan, Rung Ching Chen, Prana Ugiana Gio, Jamilatuzzahro Jamilatuzzahro, Bahrul Ilmi Nasution, Anjar Dimara Sakti, Muhammad Yunus Hendrawan, Bens Pardamean
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引用次数: 0

摘要

本文旨在管理与商业、农业和工业部门的微型和中小型企业(MSME)行为者有关的知识。本研究使用文本挖掘技术,特别是潜在德里希勒分配模型(Latent Dirichlet Allocation Mallet)来分析从深度访谈中获得的数据。在本研究中,作者利用大数据和商业分析重新计算了印度尼西亚 34 个省 503 个县的中小微企业业务脆弱性指数。随后,作者对中爪哇棉兰、日惹、巴厘岛和西巴布亚马诺夸里的中小微企业参与者进行了深入访谈。通过这些访谈,作者探讨了他们在 COVID-19 大流行中的生存策略、他们的数字扫盲程度,以及如何应用技术最大限度地提高销售额和业务成果。这种合作有助于针对 COVID-19 带来的挑战制定切实可行的解决方案,尤其是在 "新常态 "背景下。此外,作者对从事农业、贸易和加工行业的中小微企业进行的调查显示,58.33% 的企业在大流行期间收入减少,12.66% 的企业报告收入增加。相比之下,25% 的中小微企业在大流行之前和期间的收入没有变化。研究结果强调了应对中小微企业面临的挑战的重要性,并突出了在 Penta-Helix 框架内开展合作的必要性,以促进中小微企业在 COVID-19 大流行中的复原力和成功。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Strategic insights for MSMEs: navigating the new normal with big data and business analytics

Purpose

The purpose of this paper is to manage knowledge pertaining to micro, small and medium enterprise (MSME) actors in the business, agriculture and industry sectors. This study uses text mining techniques, specifically Latent Dirichlet Allocation Mallet, to analyze the data obtained from the in-depth interviews. This analysis helps us identify and understand the issues faced by these actors.

Design/methodology/approach

In this study, the authors use big data and business analytics to recalculate the MSME business vulnerability index in 503 districts and 34 provinces across Indonesia. Subsequently, the authors conduct in-depth interviews with MSME actors in Medan, Central Java, Yogyakarta, Bali and Manokwari, West Papua. Through these interviews, the authors explore their strategies for surviving the COVID-19 pandemic and the extent of their digital literacy, and the application of technology to maximize sales and business outcomes.

Findings

The findings reveal that, for the sustainable growth of MSMEs during and after the pandemic, collaboration across the Penta-Helix framework is essential. This collaboration enables the development of practical solutions for the challenges posed by COVID-19, particularly in the context of the “new normal.” In addition, the authors’ survey of MSMEs involved in agriculture, trade and processing sectors demonstrates that 58.33% experienced a decrease in income during the pandemic and 12.66% reported an increase in revenue. In contrast, 25% experienced no change in income before and during the pandemic.

Originality/value

This research contributes significantly by offering comprehensive insights obtained from in-depth surveys conducted with MSMEs across multiple sectors. The findings underscore the importance of addressing the challenges MSMEs face and highlight the need for collaboration within the Penta-Helix framework to foster their resilience and success amidst the COVID-19 pandemic.

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来源期刊
CiteScore
6.20
自引率
10.30%
发文量
46
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