When digitization is not enough. A perspective from the museum field in the digital age

ABSTRACT

The inclusion-exclusion of visitors in museum spaces since the introduction of digital devices has its correlation with the narratives that give origin to the Mexican museums, which are institutions with roots so deep that perceive the changes as a prosthetic element that is added to the already proven formula of making and understanding the (traditional) museum. In that sense, this text seeks to identify the narratives and the political, social, economic and communicative implications that the introduction of digital devices as interpretative tools in museum spaces has. The results obtained from a job carried out at the International Baroque Museum in the summer of 2019, in which a series of interviews were applied to the visitors and museum staff, as well as participating in observation exercises which will serve as a reference to illustrate the statement that museums are institutions that try to maintain the traditional relationship between visitors and museums despite the introduction of digital devices, reinforcing the exclusion by maintaining the forms of expression inherited by the colonial past of the museum.