Іmprovement的方法来分析效率的管理的物质和技术基础的酒店设施

Olha Nikolaichuk, Katerina Fedan
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The following results were obtained: the main approaches to the essence of the concepts \"material and technical base of the hotel industry\" were analyzed and their differences were established. Scientific approaches to the structuring of the material and technical base of the hotel are considered. The requirements for the material and technical base for various categories of hotel establishments according to DSTU 4269:2003 were analyzed. Differences in the requirements for the material and technical base for various categories of hotel establishments according to the Standard \"EEIG EU for hotels\" have been determined. The main problems of the modern state of the material and technical base of the hotel industry in Ukraine were summarized. An analysis of the scientific literature on the available methodical approaches to the analysis of the effectiveness of the management of the material and technical base of the hotel was carried out. 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引用次数: 0

摘要

合理管理和不断更新的物质和技术基础是任何企业在酒店部门的重要任务。本文的研究课题是酒店业的物质技术基础管理。本文的目的是对酒店物质技术基础管理有效性的本质、组成和分析进行理论和方法上的概括,并在此基础上提出一种改进的评估酒店管理有效性的方法。研究方法:分析、综合、概括、系统化、比较、归纳、演绎、抽象逻辑法、图解和表格法(对所分析的材料进行可视化表示)。研究结果如下:分析了“酒店产业的物质基础和技术基础”概念内涵的主要途径,并确定了它们之间的差异。科学的方法来构建的物质和技术基础的酒店被考虑。根据DSTU 4269:2003,分析了各类酒店设施对材料和技术基础的要求。根据“EEIG - EU酒店”标准,确定了各类酒店设施对材料和技术基础要求的差异。总结了乌克兰酒店行业的物质和技术基础的现代状态的主要问题。对现有的科学文献进行了分析,系统地分析了酒店物质和技术基础管理的有效性。它表明,在酒店管理有效性中,研究有效性的形成和使用缺乏一种既定的方法,科学家们的重点是对物质和技术基础管理的某些方面的诊断:管理战略方面的分析,固定资产或流动资产使用指标的分析,酒店经营计划的评估等。结论:所进行的研究使笔者对酒店设施的物质技术基础进行管理的方法得以证实,该方法包括九个阶段,并可以从符合监管框架要求,管理组织的合理性,评估指标的形成和使用的有效性,分析由于停工造成的损失,评估客人对物质和技术基础的满意度,这将允许识别现有的缺点,将战略和当前的管理任务联系起来,制定适当的管理解决方案,以消除已发现的问题并进行经济评估。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Іmprovement of the methodical approach to the analysis of the efficiency of management of the material and technical base of the hotel establishment
Rational management and constant updating of the material and technical base are important tasks for any business entity in the hotel sector. The subject of research in the article is the management of the material and technical base of the hotel industry. The purpose of the article is to generalize the theoretical and methodological approaches to the essence, composition and analysis of the effectiveness of management of the material and technical base of a hotel and to substantiate on this basis an improved methodological approach to the assessment of the effectiveness of its management. Research methods: analysis, synthesis, generalization, systematization, comparison, induction, deduction, abstract-logical method, graphical and tabular methods (for a visual representation of the analyzed material). The following results were obtained: the main approaches to the essence of the concepts "material and technical base of the hotel industry" were analyzed and their differences were established. Scientific approaches to the structuring of the material and technical base of the hotel are considered. The requirements for the material and technical base for various categories of hotel establishments according to DSTU 4269:2003 were analyzed. Differences in the requirements for the material and technical base for various categories of hotel establishments according to the Standard "EEIG EU for hotels" have been determined. The main problems of the modern state of the material and technical base of the hotel industry in Ukraine were summarized. An analysis of the scientific literature on the available methodical approaches to the analysis of the effectiveness of the management of the material and technical base of the hotel was carried out. It showed the lack of an established methodology for researching the effectiveness of formation and use in the effectiveness of hotel management, the focus of scientists on the diagnosis of certain aspects of the management of the material and technical base: the analysis of strategic aspects of management, the analysis of indicators of the use of fixed assets or current assets, the evaluation of the hotel's operational program, etc. Conclusions: the conducted research made it possible to substantiate the author's method of managing the material and technical base of the hotel establishment, which includes nine stages, and allows for a comprehensive analysis of the effectiveness of the management of the material and technical base of the hotel establishment from the standpoint of compliance with the requirements of the regulatory framework, the rationality of the management organization, evaluation indicators of the effectiveness of formation and use, analysis of losses of the establishment due to downtime, assessment of guest satisfaction with the material and technical base, which will allow identifying existing shortcomings, link strategic and current management tasks, develop appropriate management solutions to eliminate the identified problems and carry out their economic evaluation.
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