公共服务动机、绩效薪酬与基层官僚工作满意度

IF 3.1 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR
Wenyan Tu, Chih-Wei Hsieh, Chung-An Chen, Bo Wen
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引用次数: 0

摘要

基层公务员的工作满意度取决于内在公共服务动机还是外在绩效薪酬?哪个因素对工作满意度的影响更大?本研究以香港220名一线公务员的数据为基础,探讨公务员薪酬、按绩效薪酬和工作满意度之间的微妙关系。研究结果表明,绩效薪酬和绩效薪酬都通过共同的中介感知工作控制来提升基层官僚的工作满意度。此外,PSM作为一种内在激励因素,对工作满意度的影响比绩效薪酬更大。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Public Service Motivation, Performance-Contingent Pay, and Job Satisfaction of Street-Level Bureaucrats
Does job satisfaction of street-level bureaucrats depend on intrinsic public service motivation (PSM) or extrinsic performance-contingent pay? Which factor exerts a more substantial impact on job satisfaction? Drawing on a data set of 220 frontline public service workers in Hong Kong, this study examines the nuanced relationship among PSM, performance-contingent pay, and job satisfaction. The findings show that both PSM and performance-contingent pay elevate the job satisfaction of street-level bureaucrats through a shared mediator-perceived job control. Furthermore, PSM, as an intrinsic motivator, exerts a stronger impact on job satisfaction than performance-contingent pay.
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来源期刊
CiteScore
6.00
自引率
3.30%
发文量
19
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